ザ ナヴティ リゾート

到着時に、出迎えてくれたスタッフさんに名前を聞かれて握手しながら挨拶したのですが(家族３人それぞれに)、翌日の午後に庭でそのスタッフさんとたまたま会った時、息子の名前を呼んでくれて「楽しんでるか？」と声をかけてくれました。 出迎え時のちょっとした挨拶でしたが、まさか名前を覚えてくれていたとは、と感激しました。息子も喜んでいました。

子連れにはとても優しいホテルでした。 キッズクラブ、SUP、カヤック、テニス、シュノーケル、自転車などは無料でできました。 ホテルで毎日様々なイベントを行っているので、1日ホテルにいても十分楽しめます。 ホテルのビュッフェも美味しかったです。 ただ周りにはお店やレストランもなく、ちょっとしたスナックなども割高ですがホテル内のコンビニで購入しました。 あとはホテルの送迎車が高い。 目の前のビーチを出ると隣に集落があり、そちらで送迎やアクティビティをお願いするとホテルで提示される金額の半額ぐらいでした。 街まで遠いのが難点ですが、子供たちは滞在中に様々なアクティビティができとても楽しんでいました。 あとはスタッフの方がとても親切。 ベビーシッターの方もとても良い方でした。

アクティビティがたくさんあってホテル前のビーチもキレイ！ SUPとスノーケリング、カヤックを楽しみました

5日間滞在しました。 とても良いホテルだと思います。 ホテルは清潔で、スタッフも感じよく、対応もしっかりしています。 子供向けのサービスが充実していて、5歳〜12歳の子供は朝の10時から夜の10時まで、キッズクラブで歌あり踊りありゲームありプールあり、ずっと遊んでくれます。 また子供は朝昼晩のビュッフェが無料、飲み物も無料です。子供とレストランにいけば25％割引です。 なのでホテルは子供連れが非常に多く、明るく賑やかな雰囲気です。 とはいえカップルでの泊まりも多かったように見えます。 大人もカヤックやシュノーケリング、SAPは無料で借りられますし、ビーチバレーやラグビー、ココナッツのテイスティングやスイカ割りなど、アクティビティが毎日あります。 海は、隣の村を越えたあたりの海がものすごく綺麗で、サンゴの間にたくさんの魚を見ることができます。 周辺環境としては、一番近くて2.3km先に小さなスーパーがあるくらいです。歩いて20分くらいで、パンやカップ麺（1種類）、果物、お菓子やビールは買えますが品揃えは少ないです。 ですので、ホテルで週に3回、シンガトカへの買い物ツアー（10FJD）が出ています。 ホテルの食事は、ビュッフェ以外は期待できないです。ビュッフェのその場で調理してくれる卵焼きはとても美味しいです。 レストラン料理はいくつか食べましたが美味しいものはありませんでした。 あと、ポケットwifiはちょっと電波が入りにくいですね。

受付も綺麗で、海からも近く、アクティビティーも充実している。繁忙期だったようで少し従業員は忙しそうだったが、部屋はとても清潔でゆったりと過ごすことができた。

空港近くの有名ホテルにも行ってみましたが、海の透明度とサンゴ礁内の波の静かさは島の南側のこのホテル（ゆっくりするならこちらがベター）と提携のワ―ウィックホテル(砂がナビティーより細かく、海遊びはこちらの方がベター)の方が断然素晴らしいし、子供もキッズルームに預けられて安心。

Beautiful staff and property

The staff at the front desk were unfriendly. They seemed to be overworked. The staff around the property were generally personable. The buildings needed a great deal of attention to detail especially in the rooms. I would not choose to stay at the Navity Resort again. I would not recommend it to others!

Beautiful location. Room was tidy and comfortable. Staff were friendly. Basic options for gluten free, pack snacks!

the all inclusive package is a crock. not worth the money. limited drinks, limited menu at restaurants (2). food terrible. this is not a resort that I would like to go to again. Hardly any entertainment. One restaurant closed for renovations, Mosquitoes will eat you alive. Numerous other things not good or too long to list. Please note I have travelled a lot around the world and this was the worst. Paid big money and got a big 0. Advertised as a 4-star resort. at most a 3 star and that is an exaggeration.

The people are very friendly, and the place is clean. The food is quite good, but offering seafood options at the buffet would be a welcome improvement.

STAY AWAY! STAY AWAY! SCAMMERS! SCAMMERS! Stay away from this property! This property is full of scammers. It felt like they will do everything within their capacity to make sure you have a terrible experience. First, we had booked a King suite ocean view room. They had "categorized" a room that had no ocean view as an "ocean view" room. Just because it was categorized as an ocean view room in their system, they gave us the room. When we asked them there was no ocean view, they gave the option of moving to a queen ocean view room but were not willing to refund the difference in the room price. When we requested to at least give us meal vouchers during the stay to make up for part of the difference, they were not willing to do it. Additionally, the resort servicing team showed no empathy for our situation and was extremely rude in their response. The service in the restaurants were terrible. They took their own time to deliver the food. They also missed one of our food orders and try to charge us for it. Worst yet, someone else has used our room number and successfully purchased $100 worth of drinks which the resort tried to charge to us. They don't even check if people are misusing room numbers and try to pass along the charges to someone else. SCAMMERS! STAY AWAY FROM THIS RESORT! There are many good resorts in the area that provide much better service! This has got to be the worst resort in Fiji! Stay away!!!

There’s misinformation about what food is part of all inclusive at the lunch area and the checkout bill.

Mixed bag. Breakfast buffet good. Dinner buffet poor/average. Speciality restaurants excellent. Service, especially at the bar can be slow. Due to poor guttering, room flooded in exceptionally heavy rain, but alternative room quickly found. Hotel arranged transfers really good.

Facilities were a bit dated and didn’t appear as nice as on the photos. The food and beverage catered to Western tastes - so no authentic, fresh Fijian food except on one night of the week. The food was cheap and highly processed. The alcohol and cocktails were cheap and practically undrinkable - full of colours and sugary additives. Wine list left much to be desired. So much noise coming from the pool and overall not a very relaxing experience.

I liked the ocean hated my room it was so dirty and unhygienic very little toilet paper no soap to wash hands cleaning staff walked in my room to clean because she thought i checked out but didnt clean it for me,so dirty shower covered with scum,dusty partitions,sad

Staff were lovely except for the older ones that never smile. Very under staffed at reception, waited so long. The rooms are very outdated and in need of a facelift. Ants were so bad near the coffee making area, in the bath all over our toothbrushes and even in our bed. Asked staff to spray but they never did. We got all inclusive buffet and drinks but there is so many things you can’t have like cocktails. I believe it should be any drinks. Food was so overcooked and very basic foods with bugs on it. Couldn’t go to the kids section because it’s not for adults. That’s wrong they had foods that I would have liked it should be for all. We had to pay an extra $80 each adults for Christmas lunch which I thought was a bit to much. Paid for all 7 of us at check in with our hotel costs. Checked a couple days later to see if our 3 room accounts were $0 they said we have to pay for Christmas lunch. Showed them the receipts and they said they fixed it up. On check out still saying we owed 7 x $80 for Christmas lunch. I was furious by this stage. I’m home now and hoping I don’t receive a email saying we still owe. Reception are so under staff that it took 45 minutes to check out. I was so disappointed with this hotel as it was planned to have Christmas with family and everyone was so unhappy with their rooms and food. Would not recommend.

One of the best holidays ever due to our experience at Naviti. Genuinely felt like leaving family behind when we left. Beautiful grounds, great views of the ocean, reef views nearby, lots of planned complementary activities, awesome pool with swim up bar, really good food at the buffet restaurant, and the best staff- warm, friendly and caring. Great for families with kids with kids club available throughout the day and fun activities for them to look forward to every night. Great cultural performances after dinner on multiple nights during the week. Special mention to Vijay the restaurant manager who's customer service is exemplary, and also to Sera, Jo and Maria at kids club, Naomi at reception, housekeeper Mila, super warm and friendly porter Mua, Maan Singh from landscaping who got us fresh coconuts straight from the trees. The activities staff are super talented, and are instrumental in making your stay fun and worthwhile-special mention to Parma, Bless, Saki. The village behind the resort is a very convenient and cheap alternative for activities like hair braiding, massage, souvenir shopping, horse riding etc. We stayed at a couple of other 5 star resorts in Fiji as well but Naviti clearly stood out. Highly recommend and would love to go back.

Nice staff and great pool

Naviti Resort policy is unacceptable, as is general management and administration. It is physically a nice place, in good condition, BUT: .. Having already spent AUD$1300 to book, on arrival, they damand a FJD$250 credit card deposit. Even if/when they refund it [they say we should see our money within 7 days], we will be out of pocket due to transaction fees in both directions. On checkout this morning, close inspection of the bill included expenses from 2 WEEKS BEFORE we even checked in! Their accountant should be sacked, and manager replaced. It is a real dissapointment to a holiday, when you pay for a fancy resort, and you have to deal with incorrect and irresonsible financial issues of the establishment. I recommend travellers avoid The Naviti and Warwick Resorts.