シャトー ド テュール オテル アンド スパ

Incredible staff and concierge. We were taken care of for everything, whether it was the spa treatments, private driving services to and from the airport and around the bay, and restaurants with highly trained staff. Great stay.

Vår vistelse var överlag bra, men det finns tydliga förbättringsområden. På ett hotell av den här standarden förväntar man sig god organisation och hög servicenivå, men upplevelsen levde tyvärr inte alltid upp till detta. Ett återkommande problem var kommunikationen. Flera i personalen hade begränsade kunskaper i engelska, vilket ledde till missförstånd och felaktiga beställningar trots att vi försökte vara tydliga. Servicen vid poolen och stranden upplevdes ofta som långsam. Vid flera tillfällen fick vi själva gå till strand/slottsbaren för att beställa vatten/annat eftersom ingen personal kom förbi under lång tid. Det hände också att alla poolsolstolar var upptagna av använda handdukar samtidigt som rena handdukar saknades och ingen personal fanns tillgänglig i närheten. Även under måltiderna, särskilt vid frukosten, upplevdes organisationen som bristfällig. Vi fick ibland vänta på bord som sedan tilldelades andra gäster, och det förekom att personal försökte servera mat och dryck till fel bord. Städningen var dessutom ojämn – antal handdukar och påfyllning av vatten varierade från dag till dag. Kanske berodde en del av detta på att det var början av säsongen och att mycket personal var ny, men som gäst förväntar man sig en högre och mer konsekvent nivå från ett hotell som tillhör Leading Hotels of the World. Med det sagt var personalen alltid vänliga och tillmötesgående, alltid villiga att hjälpa och gjorde sitt bästa efter förutsättningarna.

ótimo café da manhã, vista para a praia, ótima localização

Excellent accommodations, tranquil and close enough to Cannes to make the drive time for meetings manageable but also far enough removed to avoid the chaos of the festival.

Personal teils reserviert

Incredible spot with a great view!

Beautiful view of the French Riviera

Fantastic staff & hotel. We stayed an extra night! Decor is wonderful & rooms comfortable. Nice walks in the area also. Only downside was the extra charge for the 'private beach' loungers, but plenty of beach space elsewhere to enjoy.

Amazing resort!!! One of the best 5 star resorts I’ve been to!

Great location with a fantastic view of the sea, hotel in a real castle, away from crowded Cannes, great service all round, very friendly, helpful and accommodating staff.

Everything was extraordinary!

I came across Château de Théoule on social media and was eager to book after seeing glowing influencer posts. Sadly, the reality doesn’t live up to the curated online image. It feels like more money has been spent on influencer marketing than on refining the property itself. While the hotel is part of the Leading Hotels of the World, it doesn’t meet the usual standards — though it’s hard to say exactly why. It just feels small and unfinished. The pool area is small, and the sun loungers lack the luxury dolce vita vibe portrayed online. The private beach is nice, but loungers cost extra — with different prices depending on how close to the sea you are. The woman who checked us in seemed completely disengaged, which didn’t create a welcoming first impression. Our room was spacious and clean, with lovely sea views, but the curtains were thin and let in a lot of light — my mother couldn’t sleep once the sun was up. The gym was also disappointing, with dated equipment and a wobbly cross trainer. On the plus side, the location is great — right on the beach, with a bakery across the street, a small supermarket nearby, and good restaurants within walking distance. Overall, the hotel has potential but a lot of work to do if it hopes to live up to the luxury branding it promotes.

I cannot recommend Chateau de Theoule highly enough. It offers exceptional quality for those looking for a special holiday. The staff are incredible and customer service is on a level I have not experienced before. The village of Theoule sur Mer is also worthy of mention; its tranquil, picturesque and the ideal place to kick back, relax and enjoy the unique atmosphere of the French Riviera.

The property was absolutely beautiful, with the castle and sand private beach, I would recommend to all! As well as a stunning property, the service was impeccable. We had a very luxurious stay and cannot wait to come back.

Lovely and unique resort. Had an incredible stay!

Front door staff was excellent. Checkin staff was terrible: did not inform about amenities, did not provide a tour, etc. They charge $80 for using the beach, even at this $1K/night price range. Promote the bellboys to the front desk.

Wow, where to start - service is amazing, location is guaranteed smile & pure joy. We never wanted to leave again…

A castle on the beach, it's quite a dream! Steps away from the sea, you walk up a tower (literally) into the magical Chateau de Theoule, where you walk along stone-paved gardens from the pool, restaurant/bar, spa, and spacious rooms. Parking is available and the valet staff was very professional. The hotel has a private beach club and the water is less crowded than the other beaches nearby. For the price tag and luxury experience, though, I was surprised by the lack of personal care and grooming options available in the room. On the contrary, the spa is worth checking out and the prices are very reasonable! We also were woken up with a blaring fire alarm in the middle of night, were asked to evacuate (the staff had no idea what was going on) and after the entire building was awoken at 4am and the alarm stopped (approx. 10 minutes later), all they said was "it was just a test, you can go back to your rooms." A "test" at 4am?!? All in all, it was a great stay despite a few misshaps. I think the staff as a whole could have been more friendly and hospitable. Most of them seemed very uptight and like something was going wrong at all times (that was just their state of being, nothing was actually happening but it felt like a constant red alert).

Special shout out to the concierge for getting me a reservation that I really wanted! He went above and beyond to get me

Wir werden in jedem Fall wieder kommen. Dieses kleine Hotel kann meiner Meinung nach mit jedem dem großen 5 Sterne in Cannes mithalten, bietet aber für mich mehr Charme und Individualität. Das Gourmetrestaurant verdient es Gourmetrestaurant genannt zu werden. Wir bedanken uns beim Küchchef, für seine Kreativität und Flexibilität, falls jemand beim Menü etwas getauscht haben möchte.(ohne Aufpreis) Der Service vom Hotel und auch im Restaurant ist top. Wir freuen uns auf unseren nächsten Aufenthalt.