カウール セルジー

毎日清掃とあるのに6日間、清掃、タオル交換がされなかった。

部屋も共有スペースも広く、車椅子での移動が快適。駐車場が完備されており、朝食ビュッフェが充実していて、ファミリー利用に最適。

アクセスは車がないと不便かもしれませんが、部屋は広くて清潔で、この値段なら申し分なかったです。

Acceuil,bienveillance, courtois,grands espaces,

C'est sur que l'entrée fait rever et tres moderne. Hall propre, spacieux, bien décoré. L'appartement lui, etait grand. Cetait bien le seul aspect positif qu'on a pu lui trouver... Pour le negatif, cest simple : Propre

Grand hôtel, très spacieux avec une ambiance très cool

I am a US business traveller. Stayed 70 nights last year. Not typically staying abroad so use that as context. This hotel is in a college/university area. It seems like there may be some short term living here in addition to hotel overnight stays. The common area is very large and has multiple places that you can work from. The rooms are set up like apartments with kitchenettes, living area, bedroom, bathroom area. There is no central heating or cooling so if you are used to air-conditioning, this wouldn’t be your choice. I was there for three nights and they didn’t service the room while there. The area is safe and centrally located, and the rooms were quiet at night time.

The rooms are very spacious and the kitchen was clean. The down side would be the bathroom/shower; they leak terribly and there is no way to keep the heat in due to the doors not sliding closed all the way. The rooms are not soundproofed and the hotel does not enforce quiet hours, we chose to stay outside the city so that we would be able to sleep and that was not the case. There was a party on the floor above that lasted until 5 in the morning, the staff was notified on multiple occasions and still nothing was done. The staff also does not respond to any type of messaging not on the website or through email. The hotel is nice and the gym had lots of cool equipment with restrooms. There is also a computer lab with two desktops and two arcade style games which were super cute.

Pour le 3e fois d'affilée, l'alarme incendie s'est encore déclenchée en pleine nuit, ras le bol de cet hôtel. Et comme d'habitude les viennoiseries du petit dej sont justes passables: du congelé qui n'est pas assez cuit :-(

A recommander, lieu exceptionnel

Hôtel bien placé, néanmoins

Très bien

Stay was good interesting property, only small problem was heating in our apartment was not working but just a little bit cold. Everything else was fine

Very nice and big building, not only a hotel but also a coworking space. The fitness room is very spacious but has not many machines, the tapis roulant is quite good indeed. I did not like the breakfast, the muesli was not good, the choice of fruits is limited, no nuts. For a better ecosustainability I would advice to put bigger wall-hanging soap dispenser instead of small 20 ml bottles.

Super friendly staff. Great walkable neighbourhood with lots of dining options, Very clean and comfortable room

A great facility but lacked some basics like cutlery and glasses in the communal area and rooms. The ‘queen’ sofa bed was the worst I’ve ever slept on. Doesn’t lie flat at either end so more like sleeping in a hammock/banana. Awful. Twin beds I believe were comfy.

Bonjour, le personnel était gentil, mais nous avons choisit l’hôtel car il était spécifié climatisé. Arrivés, il n’y avait que des ventilateurs pas de climatisation. On a été déçu et nous sommes partis

They cheated us and there is not enough communication with anyone. We booked there and went there to check in it’s was so dirty and smelly room. We asked the receptionist to change the room but he couldn’t speak English or help us to communicate with the hotel management. We booked through Expedia which I tried to contact and explain my situation that I’m standing with my 3 kids and the room is smoke smelly. They said they will help but never turn back to me. I wrote a letter and check out straight away. I hoped Expedia will sort it out for me which they didn’t. So I booked another hotel room and I never get my refund back.

War alles super..nur zu warm..zu dunkle Räume..aber sonst eine ruhige Gegend..tolle Mitarbeiter

Alles was prima het personeel, ligging kamers. Enkel er was geen airco en met 36 graden was het een echte sauna.