NH リヨン エアポート

室内の環境は良かった 2泊目のバスタブ無しは想定外

深夜の到着でしたが、リヨン空港の目の前でとても便利でした。部屋にスリッパが無かったのが残念でした。

空港から近くて良かったです。

排水が良くないので連絡しましたが、言葉も通じないのでそのままで、気を使いながら洗面を使いました。 とても最悪でした。

空港に近くいつも利用しています。

サービスが全くなっていない 唯一の売りは空港からの近さだけ

ここは便利　空港が目の前だったので早朝のフライトも安心だった

Friendly services.

Unfortunately, we had a very sad experience with NH Lyon. There were 10 family members, and my sister-in-law had her jewelry stolen inside the hotel. In addition, $400 also disappeared. The hotel refused to take responsibility for what happened. After this incident, we spent the rest of our vacation together in the Alps. Following this, we had another reservation for another date, this time December 29, 2025. The reservation was cancelled without a clear reason two days before check-in. This caused me financial loss as I had to book another hotel at the last minute. I hope they improve. Thank you.

During our stay at the NH Hotel in Lyon, my wife experienced a theft inside our hotel room while she was using the hotel’s facilities (gym and breakfast). Her jewelry and wallet were kept inside her handbag in the room. Jewelry with precious stones was taken, while other items were left behind, indicating a selective theft. What made the situation unacceptable was the hotel’s response. We were initially advised not to file a police report, as the hotel stated they were reviewing the situation internally. Hours later, this guidance changed, and we were told to proceed on our own. The hotel did not take responsibility, blamed my wife for not using the room safe, suggested that external insurance should cover the loss, and offered no compensation or gesture of goodwill. Hotels are expected to provide safety and accountability. Unfortunately, this was not our experience here.

Ils ont supprimé la possibilité de s"arreter pour deposer les bagages donc galère à l'arrivee Sinon lhotel est parfait et la restauration de tres bonne qualité

Pack personnel, restaurant et bar impeccable

Le restaurant et notamment les boissons sont hors de prix. Minimum 53 euros pour une bouteille de vin !!!

Très bien ! Bel hôtel ! Petit déjeuner parfait mais un peu cher 25€

Great

Staff were wonderful and friendly, very welcoming. Room was great, had everything I needed

Accueil très agréable et rapide

Fina rum. Trevlig personal!

Personnel aux petits soins. De l'accueil au restaurant. Des félicitations à toutes et tous.

Excellent!