ゾー / ベルリン ダス ストゥー

立地、サービス対応、設備等申し分ない。但し、部屋はデザイン重視のため、使い勝手については評価が分かれるものと思われる。

早めに着いたがチェックインを進めてくれました。客室はダチョウや鹿がみえ、日本では体験できない素敵なホテルです。バスはタブがなくシャワーのみのドイツではよくある形ですが１－２泊では問題ないでしょう。チェックアウトの日、ドイツ鉄道がストライキで、次の目的地行きのICEもキャンセルでしたが、コンシェルジェに相談したところ替わりの長距離バスとルフトの国内便を予約＆コンファームしてくれて旅程を完遂できました。値段ははりますが自信をもって薦められます。

ロケーション､設備､スタッフの質のどれも極めて高く、高い満足感が得られた。大使館街に位置し、目の前には鬱蒼とした森が広がり散歩に最適。

ホテルのインテリアのセンスはとても良いです。客室も天井が高く、Macがあり、映画鑑賞やインターネットが大画面で楽しめます。ホテルのエントランスやラウンジ、レストラン、テラスなどのインテリアもどれも素敵ですが全体的にこじんまりとしています。宿泊されている皆様、ホテルの自室または外で過されているためか何処も混んではいません。ホテルの裏に、湖があり湖畔で飲食出来るビアガーデン風のカフェがあり、賑わっていました。 ただ、清掃スタッフの訪室がインターホンを鳴らして何度も入って来られました。自室でゆっくり過ごしたいのに、昼寝中やシャワー中、トイレ中とお構いなしにドアを開けられるのには驚きました。。清掃希望時間を書く紙があったので、2日目に「12時以降」と書いて置いておきましたが、11時前にピンポーン！ガチャ…流石に中には入ってきませんが、1度でお腹いっぱい。もう泊まりたくはありません。

動物園に隣接している立地を十分に活かしています。 ホテルに着いたのが夜だったので、翌朝カーテンを開けてびっくりしました。 ホテルのスタッフもとてもユニークで素敵です。 ベルリンに来たら必ず泊まりたいと思ったホテルでした。

Our stay ended on a good note, but there were several issues. -Room service menu published online is outdated; half of the food was inedible. The chicken breast was old and the grossest I’ve had in my life. My husband said it was from an “aged hen” like Soviet times. -TV’s were very old and the only way to play music. It didn’t work in 2 of the 3 rooms. No PPV options or movies. - The bathtub in the first room was broken and the worn hardwood needed a rug. - The hotel didn’t have a diffuser for the hairdryer (the less expensive Hyatt had one upon request). It took 24 hours for them to tell they didn’t have one. At a 5 star hotel, I would expect someone to get it. I would have been fine being charged for it. Every morning to went to the Dyson store to dry my hair. - Room #2 the AC was broken. -Room #3 was a beautiful suite. The drapes were broken but it was fine. -the showers were great and the bidets were lovely. - House keeping didn’t refill the soaps without being asked. - The beds were manageable but not comfortable. - All the rooms were large. - The gym is a joke with a bench press, stationary bike, and ropes. -Unless you’re booking a suite, I would recommend staying at a different hotel.

Great location next to the beautiful park. Hotel has contemporary design and filled with great photography . The breakfast has a lot of quality choices. We loved our stay.

Fantastic property, with an exceptional front of house team! Breakfast deserves a special mention.

Pillows were awful

Amazing hotel with comfy beds and a lovely buffet breakfast. Staff super helpful and can’t wait to come back soon

Alles war perfekt.

The rooms are not properly cleaned at all. Found a used contact lens upon arrival. Later on found a hair clip in the bathroom. Everything else is good.

Tredje gang på hotellet. Bor der gjerne igjen. Rolig atmosfære, fantastisk frokost. Diskré og serviceminded betjening. Bra lokasjon rett med tiergarten. Så struts fra hotellet denne gang.

Excelent breakfast, cute hotel with charm and design style !

You cannot find a bigger or nicer room than this. Just a spectacular room. The hotel is beautiful. The only complaint is with regards to the water temperature (too hot) both at the sinks and the shower.

great location and character.

It felt like a tranquil oasis in a hectic city, with the location next to the zoo and park. The hotel is the perfect combination of modern and historical. The decor is elegant and chic, with an animal theme and modern furnishings. The views are spectacular. Most importantly the staff was extremely welcoming, authentically warm and extremely accommodating. Dinner was fantastic in the French restaurant.

We loved the location being part of the zoo and large lovely park. So central but so quiet and green area. Hotel itself like a boutique hotel, in a historic Danish Embassy building. Still has the Spanish embassy on one side. Loved the outdoor terrasse, and friendly staff. We rented their bikes, pretty good shape being at a hotel, took us far around the city. Will come back to this hotel.

Sponanious short stay. Magic hotel, great location and totally fabulous interior! Outstanding breakfast. Lovely pool and sauna. Definetely coming back again!

IT war down beim check-in. Nach 45 Minuten ein Zimmer bekommen. Zimmer ist schön aber müsste an ein paar Ecken repariert werden