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I booked and paid online with Expedia which of recent has become my favorite. Little did I know Expedia was no longer working with Lagoon Beach Hotel. I got there and I was told this. I had to pay again to have a place to stay. I will therefore request that Expedia to refund the money I paid online. Otherwise it will be considered as a deliberate scam on the part of Expedia. I cannot understand why Expedia suspended their work with Lagoon Beach Hotel and still keep the hotel on their website. This is very deceptive and in my view fraudulent. I would expect my money refunded as soon as possible before I take any action against Expedia.

Unfortunately, my stay at Lagoon Beach Hotel was disappointing. There was no hot water, the rooms had an unpleasant smell, and the internet didn’t work at all. The hotel seemed understaffed, and the water quality was questionable—I ended up using bottled water instead. There was also a strange odor coming from the bathroom. Overall, it wasn’t a comfortable experience, and I don’t plan to stay there again.

Bathroom was not clean and breakfast was ordinary