ウルバノ オテル

設備は問題が起きるが、スタッフがすぐに対応してくれました。スタッフのホスピタリティは非常に良いと思います。

設備は問題が起きるが、すぐにスタッフが対応してくれました。スタッフのホスピタリティは非常に良いと思います。

The breakfast at the property was great! There are also several places to eat around the hotel. The hotel is pretty clean and I got an upgrade at check in!!

Staff was very friendly...street is very busy...lots to do in the area

Clean room, good location, amazing staff. Room to back of building so it was quiet. No elevators but the staff is ready to assist and bring your bags to you. I stayed in a single room, small and functional, but disappointed there was no kettle. Expedia shows rooms have a kettle. Stayed in a different room as part of a group tour after this stay and it had a kettle. Airport transfer was excellent. My bag took a long time to arrive but the driver waited. Breakfast not included, it was offered to me for $15.00, expensive in my opinion. Good stay overall.

The tv was outdated. We did not even watch it because of poor connection and quality of picture. No elevator. We smelled cigarette smoke in the hallways strongly as we were walking through the hallways to our room. They overcharge for a mini bar option they have there in dollars instead of cedis. For 7 bottles of water small sizes and medium, 2 sodas cans, a small box of biscuits, and a small package of Nescafé coffee and a small package of sugar were $192 cedis. That’s ridiculous for the price of the room and they charge you for coffee & it’s in an instant package. Some staff were friendly not all. Security guard was sleeping on the job. I would not ever booked there again.

Urbano’s location is great—close to the airport and in a busy area with plenty nearby. I also appreciated the strong security measures, which made me feel very safe during my stay. However, I do feel there is room for improvement in terms of comfort. The mattress was extremely firm and uncomfortable, and I woke up each morning with lower back pain. Additionally, the AC unit didn’t seem to cool the room effectively, and I often woke up from night sweats. Lastly, the shower drain would back up, causing water to build up while showering. If these concerns could be addressed, I would stay here again.

Yes

The manager and Benjamin were especially helpful. The room was always clean and the breakfast substantial. Benjamin always arranged taxis for me to museums, art centres etc. The manager offered me a complimentary breakfast when $100 US was missing, perhaps my mistake when I paid with 4 50s for breakfast or perhaps mistook 2 US 50s for cedis there or at museums. I would have liked coffee and tea service in the room and a hairdryer, but managed without. Had staff known where I could buy postcards I would have saved 100 Verdi’s in taxis. Luckily we found them behind the post office when I suggested we just go to Buy stamps after 2 failed attempts to find postcards.

Excellent et copieux déjeuner.

centrally located easy to get around right on oxford road but this property has so much different issues the rooms are very tiny air-condition doesn't get cool enough its more for a single person or couple that doesn't spend time in the room

Shopping

Perfect hotel to experience Oxford Street

Easy to get around town.

Urbano staff were helpful and our rooms were clean and comfortable with all amenities working well.

The property is in the midst of all the action. I love walking the area, it’s very safe. I don’t like that the property has no elevator, but you get used to it by the second day.

I stayed there for two days and I recommend them for their good service. I will stay there again on my next trip to Accra.

Amazing stay- clean, attentive staff, and airport shuttle. However food is a little expensive

Good

Always my favorite due to location and service. Complimentary pick up is an extra smile.