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This hotel is sold by Expedia as a 5 star even though the hotel claim it's a 4 star. It was quite possibly the dirtiest most run down shabby hotel I've ever stayed in. The pools had algae all around the edge, most of the slides were closed and looked to be in a state of disrepair. Room cleaners, came in dail but only folded the wet towels that we had left to air and made the bed. Nothing more. Staff were lazy and unpleasant, not even bothering to put cutlery on tables then rudely asking "what do you want?" When you look for some. Food was the same every day, basic incorrectly cooked tasteless food. Had chicken that was raw in the middle on 2 occasions. When you mention it to staff they shrug and blame someone else. Reception staff were so rude, unapologetic and unfriendly. Even asking a simple question in a polite manner got you a short sharp grunt of a response. The hotel will not provide water, other than the single bottle in the room on arrival. When you ask for more you are sent to closed bars to buy more, or told to go to the shop - whose credit card machine never works!! Alcoholic drinks were so watered down there was barely any alcoholic content in them. "Cocktails" were just premade sugary rubbish. Overall a disgusting cesspit of a hotel. You couldn't pay me enough to go back. There are far better 2 star hotels out there!

I liked leaving the property. Too many dislikes to mention Property poorly maintained, unclean with mould in the rooms, cobwebs, & cockroaches. Cleaners will try ONCE to enter rooms - if inconvenient, they will not come back. They only provide clean towels & make beds. No evidence of floor clean, etc. Saw a cook spitting on restaurant floor. Complaints ignored, staff are rude & don't resolve issues. Lots of shoulder shrugging meaning "So what". Different all-inc rules in different areas, long queues just to get a drink. Water chargeable, aircon chargeable, private beach loungers chargeable. The cockroaches are free! Food awful - couldn't even make a Greek salad right. Staff tell lies. Manager never present & refuses to speak with guests. Pools dirty/murky, unmaintained. Only entertainment staff are pleasant. Entire premise of this resort is to make getting food/drinks as difficult as possible and for guests to pay additional amounts for everything. Payable drinks - only some prices listed, others made up on the spot. One bar might give you a free coffee, another may charge and there is no overlap in times so that you are stuck with having to move around the property to the ones which are open at the time you need them, rather than having a choice. Hotel charge 15 euro per room for a taxi to the old town. You'll wait up to an hour for it only to find it's a shuttle that has other passengers and stops at other hotels. Call a local taxi, 10 mins to town - cost 10 euros!

Worse stay I’ve had in decades. The good was breakfast buffet. That’s it. There were ants, roaches, and geckos in my room as well as lots of mold. The water pressure was non-existent. The food was horrible, when you can’t eat the pizza, you can only imagine how bad all the other food was. The tennis courts were destroyed and the equipment rackets we rented didn’t have grips. The worse of all was the bed, its was hard as sleeping on the floor. At the end, I had to leave a day early, after all the complaints, and they didn’t take care on the final nights payment. Please read this before you stay there, please reconsider because it was the worse place I’ve stayed in and travel for a living.

The food was terrible, and the beds too hard. Otherwise it was ok.

The place overcrowds the facility so you are constantly struggling to get something to eat . Getting a lounge chair is almost impossible. Drinks are not drinkable. Food was ok but the dining area was dirty and staff were rude and not at all helpful. Most the staff can barely speak English and do not speak Greek ether.

Otel resepsiyonunda çok bekletildik. Hizmet çok vasat. Çalışanlar suratsız. Müsteri yanında tartışabikiyorlar. Odaların yenilenmeai lazım konfor yok makesef. Bir sürü havuz olmasına rağmen şezlong bulabilmek için sabahın altısında kalkmak lazım. Her turist havlusınu bırakıp yer kapmakla mesgul. Eğlence sıfır çocuklara özgü animasyon yetersiz.

This hotel is so busy with no staff.. so your forever queuing.. Breakfast & dinner never no tables, run out of plates, no air con so it’s so hot Pools are good sizes but hardly any sunbeds to how many people who are on resort.. Don’t book a taxi from reception as they charge your 3x more than normal

The property is quite old,we stayed at suite room number 26 but just the name is suite not it self at all. Very old furniture ,bsthroom is very old,i but the room was big. The toilets at wayerpark is not clean enough. The internet is our room was very weak and could not use it. The beach towels are for 10 euro deposit they do not accept credit card or USD. Over all doent worth the money we paid for it.

Villaggio con ogni confort, con molte piscine, perfetto per le famiglie, spiaggia confortevole. Cibo buono e in abbondanza, essendo una persona che necessita di senza glutine sono riuscita a mangiare bene. Villaggio in prevalenza inglese e tedesco, non parlano italiano. Un ringraziamento particolare a Nicolina, responsabile della reserve service per il ristorante greco. Ci sono 3 ristoranti tutti a buffet. Fuori dal villaggio vi sono agenzie di noleggio ed escursioni.

The resort was fine, food options were very basic. Wine was very cheap, felt very rushed at meal times as staff were sweeping around you and removing food nearly 30mins before the advertised end of dining.

Safe, quiet and close to the beach.

Could do with some renovations. Phone in our room doesn’t work. Need better mattress.

Dejlig ferie på hotellet. Desværre en del kaos ved måltider, All-Inclusive, i den store restaurant. Vi var afsted sent på sæsonen, og måske har de sparet for meget personel. Ofte op til 20 minutters kø ved buffet. Med 6 børn i vores gruppe, var det for lang tid… Et problem der simpelt ville kunne løses med en bedre styring, og flere stationer i restauranten. Vi havde en dejlig ferie, men kommer ikke tilbage til dette hotel.

Es ist nicht das was im Angebot Stand. Gläser und Teller im Restaurant sind oft dreckig. Bedingung ist unzufrieden und unfreundlich. Die Insel ist wunderschön und ich werde sicher hier wieder kommen aber nicht mehr zu dem Hotel.

It was good as I expected

A nice location. Resort is dated. Bathrooms could use an update. Food options were limited, similar items each day. Location was beautiful and close to shopping and attractions

Eigentlich sehr schöne Anlage, aber in relativ schlechtem Pflegezustand mit alten Badezimmern und teilweise beschädigten Sportanlagen, wie z.B. Tennisplätze. Täglicher Wechsel der Handtücher, obwohl wir diese zum Wiederverwenden aufgehängt haben und Verwendung von Plastikbechern in allen Restaurants. Massive Verschwendung von Lebensmitteln in den "all you can hat" Restaurants. Reichhaltiges Angebot an Getränken und Lebensmitteln, schöne Pools, die allerdings nur von 10.00 bis 18.00 Uhr geöffnet waren. Gleiches gilt für alle Bars auf dem Gelände. Schöner Steinstrand, der allerdings häufiger gesäubert werden könnte.

Queues for bars were horrendous, have to be up and grab a sunbed by 8 am even though pools dont open until 10am or you wont get a sunbed and not enough sunbeds for amount of guests. Seems as though they do not have enough facilities in general for amount of guests at resort. Some staff are rude, but them some cant do enough for you. Housekeeping is hit and miss and we went 4 days without our room being cleaned and no toilet roll replenished or bins emptied during that time.

Overall we were very disappointed with our stay. We paid a lot of money for what we thought was a 4 star hotel but this hotel definitely isn’t 4 star. The reception staff are all rude and not helpful. They never answer the phone and just leave you standing at the desk. The queue for food and drinks are way too long. The biggest disappointment was the quality of the water in the pools. They are filthy dirty and all of our swimwear turned green and we couldn’t wear them again.

We came over for a friends wedding, when we arrived at the hotel the internet was down so had to Wait about an hour to get in to our room, once in the room we realised how dated the hotel was compared to the pictures online! We also had ants in our room which having a 1 year old that wants to crawl round isn’t very nice! There is clearly not enough sun beds for the amount of people staying at the hotel we had to sit on the floor if we wanted to sit by the pool! Also we were all inclusive however at night there was only 1 member of staff on the main bar and the queue was horrendous so we went out most nights which isn’t really what we wanted to do when booking all inclusive!