香港海洋公園マリオット・ホテル

GOOD

プールが充実しており、小さな子供連れでも楽しめるためとてもよかった。 朝食も種類が豊富で味も満足でした。

クリスマス期間中でホテル内に色々なゲームブースがあり、有料だが子供は喜んだ。キッズコーナーも綺麗でそこそこ広く、無料ワークショップなどもやっている。朝食ビュッフェも美味しい。また機会があれば泊まりたい。

員工服務態度專業，友善，樂於解答問題。交通便利，空調舒適。

Beautiful, new hotel with 5 star amenities. Very clean, comfortable bedding, blackout blinds, very large bath, fabulous pool and kid play area - very good hotel. Only downside was the dining options are exceptionally expensive and there is not much around the immediate area - but you can catch the train 1 stop away for plenty of options.

平平，泳池不錯

登記入住後說要執拾房間，需要等候15分鐘。15分鐘後還是未準備好，10分鐘後回去說再等5分鐘。最後拿到房卡上去發現不是要求的床型，又再落前台，幸好今次即時安排到另一房間。 自助晚餐負責接待的女職員愛理不理，提出要求後又不回應，直接安排另一職員帶位，其實有無都可以先禮貌答覆。 之後再有問題問佢，聽到又唔應，行開後返嚟先答。

房間好多螞蟻，自助餐上的面包也有螞蟻

Room is nice and big.

Great hotel, a bit far from city center, but clean and spacious room. Check in line and buffet line can be a bit long at time. Pool floor can be more user friendly, there are some spot that can be painful if walk on barefoot.

員工態度是住這麼多酒店之中最好的

My experience staying at the Hong Kong Ocean Park Marriott Hotel was fine. I arrived at the hotel around 3pm to check in but there was a long queue. I queued up for 5 minutes and unfortunately the queue failed to move. I gave up and went downstairs to work on the sofas. I went back up to check in at 5:30pm and there was no queue. I would suggest future visitors to schedule check ins at a later time. Check in was quick and easy. The staff assisting me was super welcoming and efficient. I got an upgraded room for which I'm thankful for. The room was nice and comfortable. However, I noticed that there was a few strands of hair in the bathtub. But all in all, it was still a pleasant stay.

登記入住時只有幾個人卻等了四十分鐘，櫃台人手不足，速度極慢，好不容易到15：50成功登記了，卻跟我說房間還沒準備好，要再等十五分鐘才能拿到房卡。退房後發現忘了東西沒拿，幸好員工有幫我留下，第二天前往去取，誰知道跟我說又要等十五分鐘才能拿得到。 為了兒童設施而來，設施房間都滿意。但五星級連鎖酒店居然要客人不停等，等，等，不會再來。

The hotel is right next to Ocean Park. Buffet at both restaurants are great. The only minus was check-in speed - too slow and never enough staff, I don't understand the need for typing in information when I made the booking online. This is my second time staying and both times the check-in was the only minus, but MUST improve as this is the first impression.

職員服務有禮，自助早餐食物豐富。

It is a delight surprise that the reception offered me an upgrade to a larger room with both jacuzzi and rain shower. The reception counter employees dress in smart casual, reminding guests to be relaxed and holiday mood. The room design is clever, with a sliding door in between the sleeping area and the bath area, giving it spacious feel and privacy if needed. The room is new, clean, neat and fresh (because the room has an electrical device with UV and other air purifying function). In my room, the first round of minibar is on house, another delight surprise.

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員工親切有禮，服務超出預期。

Thai BBQ buffet at pier

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