コズモ ホテル スイーツ & スパ - スモール ラグジュアリー ホテルズ オブ ザ ワールド

good

Beautiful property, quiet neighborhood, spacious and comfortable room. Excellent hospitality from all employees. Would definitely stay again.

Ein sehr schönes, geschmackvolles Hotel mit freundlichem und aufmerksamen Service

Von der Freundlichkeit des Personals bis hin zur Archite

Very nice

Excelente hotel, muy bonito. Bien mantenido. Estuve en una habitación triple realmente enorme con un baño muy grande. Excelente opción en Budapest y para estadías largas. El personal de recepción es muy amable.

We would definitely stay here again. Fantastic Staff and the breakfast was amazing. Great location.

Location is away from the center of the crowd but close to everything. Recommend

Wunderbar schönes Hotel mit sehr zuvorkommendem Personal, sehr schöne Zimmer, ruhig, tolle Architektur, dazu Bistro/Café und Restaurant mit hervorragendem Essen, Drinks, Kaffee, was auch immer das Herz begehrt. Unser Lieblingshotel in Budapest!

Beautiful understated grandeur.

The best Hotel in the World! Wow! The Rooms are amazing and the Service provided is from another world. Will go there everytime when im going to budapest!

We were so disappointed with the service. I don't really know what was the reason for that but we were not welcomed with the welcome drink and couple who arrived 10 mins after us got glasses of champagne. Staff speak really poor English and in some matters we couldn't even communicate wich should not happen in this type of 5 star property. Breakfast was also really poor and they didn't even provide slices of cheese. Staff in breakfast area also have problems with communication in English and we had to wait like 20 mins for the dishes we ordered. Its nice that they have menu option to order hot dishes but the dishes when ready were laying in the kitchen and becoming cold and less enjoyable and I had to ask whether I have to pick up the dishes on my own. We also ordered latte and we were waiting 40 mins for the coffee which was not even delivered despite the fact that I asked again what's up with the coffee which is not acceptable in this type of accomodation. Room was nice but had its drawbacks. Overall the stay was really mediocre and I was really shocked that service this poor can happen in 5 star hotel. One thing that I was happy about was service in the spa area even tho I got a shredded bathrobe that was obviously changed for another one. The young man at the pool took really good care of the space and guests. Don't know if all this was due to my young age (im 22) but in my opinion everyone should be treated same way.

Séjour parfait

Fabulous stay

Amazing hotel in a peaceful location. Excellent customer service throughout. Exceeds value for money expectations .

The staff really took care of my demand like went out of their way with complimentary drinks and sweet plate for my daughters birthday friendly staff and clean rooms

Schöne große und saubere Räume, in wenigen Minuten die Sehenswürdigkeiten erreichbar. nette personal…was will man mehr.

The best stay and food

Very friendly staff, great service, we arrived late friday 14th march, and unfortunately i forgot the receptionist name. He was very professional, informative, pleasant - just outstanding. our room was amazing on the 6th floor, especially the bathroom with both tub and shower. i recommend highly this hotel

Excellent service. Great rooms and beautiful spa. I hope to stay here again.