ハイランドベース・ケルリンガルフェル

spectacular

Our stay was so wonderful, we booked an extra night! The property and rooms are absolutely beautiful, and the food is delicious. The baths are wonderful and overlook the surrounding mountains and river. But the best part of our stay was the kind and helpful staff. We got a hole in a tire on our way there, and the front desk immediately called for their maintenance person to help us out.

Traumhafte Lage, sehr schönes Zimmer, toller HotPot, freundliches Personal

Einziges grösseres Hotel in der Gegend im Hochland. Es ist relativ neu und liegt fantastisch, wirklich ein Traum. Es gibt wirklich nicht auszusetzen, der Preis für eine Übernachtung ist halt recht hoch. Wir haben es trotzdem nicht bereut und können es nur weiterempfehlen.

The property is located in a beautiful location. The geothermal pool was fantastic and the hiking trails offered spectacular views of the surrounding mountains and glaciers. The hotel itself is also beautiful. The rooms are nicely appointed and have a warm, yet modern feel. However, the service was not quite what I hoped it would be. The staff seemed overwhelmed with guest requests at times. I think this is likely due to being slightly understaffed and management not clearly defining the roles of various staff members. For example, it was never clear who to talk to about checking in/out or dining arrangements. With strong management and perhaps just one or two more staff members, this hotel could be a five-star experience.