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I was visiting from New York during December 20-23 and stayed in room 204. While booking this place (Dover Inn next to the Gariahat Police Station), I was hesitant because of some scary reviews among other good ones. I am writing this review to negate most of such extremely negative reviews, and also offer some friendly suggestions. First of all, the location of this Boutique hotel is "Outstanding". Second, the service and warmth I received, was "Outstanding". I wish to specially mention the names of Divyanga, Sujata, and Nikhilesh (the Hindi-speaking attendant). Third, the restaurant within the hotel was "Outstanding". The cleanliness of the bed and the room was also great! Finally, the price for the location was "Outstanding". I would also like to leave a few friendly suggestions. (1) is it possible to have the geyser connected to shower so that the guests could have a hot shower? (2). The air conditioner did work but, although the remote had temperature settings, the cooling was uncontrolled and brought the room to a freezing state. (3) The sink had a crack, which did not leak however. A new, sink might help. (4) When I was checking in, my Chase Visa card was accepted, but later, when I was leaving, the same card and also other cards were denied. I suspect, that this is a local phenomenon and should be investigated. Upon calling the card management, was told that the problem existed at the vendor's facility. I hope to come again- Dr. Probal Banerjee