Falling Waters

Paid for family room-2 bd but was given separate rooms and the receptionist was rude to my cousin when she asked for clarification. Card payment machine was not working and insisted on cash payment on the spot. No deposit was needed. Had to make a stern statement to change our room to the one we booked and the receptionist showed unsettled face. Ambiance was good. Breakfast was poor with limited menu. I(We) wil not return again.

Far Away from Munnar. More than 20 Kms away, one hour drive. Not on any Site Seeing Route, Much Lower altitude. No Valley view. Very small property (1 acre) considering the distance from Munnar Town. No walk way other than the one that connects the reception to your room. Lawns approx 1000 sq feet. No activity other than one small badminton court. Gardens, Lawns are not well maintained. It is not a Resort, considering the distance from Munnar. No WiFi in rooms. Furniture cheap, sub standard, labeled as antique !!! Worst part - Toilet / Bathroom - Pic attached. We paid 8250/- for three persons in single room, two nights/days, with only breakfast included. The reasonable price for such rooms, I feel is Rs 2000/- per couple per day. We cross checked. Much better rooms were available very close to Munnar at 30 percent less price. On Both day of our stay in Munnar we had to spend two extra driving hours just to reach the place. Adding to your physical strain, taxi charge INR 600 - 1000 per day !!! Most 5 star Reviews are by travelers with 1 - 5 reviews, i think they are not authentic. Good point - staff that is very prompt and polite, Room has a sit out.