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Property is clean in rooms but otherwise needing a complete renovation. I was really disappointed because i stay at Ginger on business trips. I use my room as my office and sometimes have people come to discuss and review business plans. That has never been a problem at Ginger until this trip, now this trip they were doing like so many bbsr hotels and harassing my guest and asking for i.d. proof. This is ridiculous during normal daytime. If they need to restrict access after hours i can understand this (usually, if your property is maintained well enough, destructive guest arent a problem) but we are talk from 8:00 a.m to 7:00 p.m. I wont be staying there again as long as this stays same

It was worn out property, unclean, much expensive.

You never accept negative opinions. I got it

Like the staff and how relaxed they are and helpful. The building needs updating

Staff and location is superb. The facilities need some updating and freshening up but, it is clean and comfortable. I would recommend

I expected better from a hotel owned by the Tata group or using the TATA brand. This was perhaps the worst hotel I have seen. The bedsheets were dirty with stain marks. The room was in a dilapidated condition. Very cramped.

Have stayed here several times. Staff always friendly and efficient. The breakfast buffet is very copious with lots of choices. Convenient to Natural History Museum.

Staff was great. Wifi never worked after going to front desk 3 times. Group of young drunk guys in next room and where very noisy.

Reception is really pathetic. They are taking too much time to give the room key. For me that took more than 30 min even if I have submitted all my documents within a min or two.

Not feel good

Good

When we reached it took one hour to check in. They said they did not have confirmation. Expedia's message had not been received by them. Couldn't get in touch with Expedia and the hotel had to be requested to check with their travel partners. My 81 year old mother also kept waiting as it took one hour to finally get the room. Restaurant was boring.

Employing the Deaf and Dum for serving, I really liked this idea and it is a great service

Great restaurant and helpful staff. They allowed me to extend my check out time at no charge!

Great restaurant. Very friendly and helpful staff who understand English well.

The property is under renovation, and does not look like the picture shown. It now has a completely black paint, and has bamboo scaffolding and construction noise. The rooms are designed more for the budget domestic (Indian) traveler, and not for the expatriate or foreign traveler. The tiny desk had a plastic pull out seat like whats used in events. The 3rd bed we requested and paid for, had a dirty, torn mattress dumped in a corner. On complaining, they brought in a roll on trolley bed, but that did not work, so no use. The rates they have on Expedia, are DEFINITELY NOT worth it. The staff is courteous, and the restaurant has a good breakfast and meal options, but the stay was sub-par. They would not allow us to cancel and rebook on another site, and adjacent hotels such as Sosti were MUCH better, and coming at the same price.

Inspite of power failure due to Cyclone Falin, the hotel management kept the DG sets continuously running for the 3 full days we stayed there. We had a very comfortable stay there inspite of the natural calamity and devastation outside

Hotel très moderne , chambres confortable . Tout le personnel est très sympa et professionnel. Merci pour cet agréable séjour.

Basic property with basic amenities. Hotel does not provide rollaway bed. I booked hotel for three guests and requested extra bed, they provided a thin mattress on the floor. I was surprised with that and asked again for rollaway and staff told me hotel does have them. Next morning I saw a rollaway bed in another room so went to reception and asked for it, again was told that hotel does not have rollaway bed so I told them I just saw one in one of the rooms which they denied at first. On my persistence they agreed to check the other room an then provided me with the rollaway bed on my 2nd night in the hotel. I do not understand why they lied about it, I made booking for and paid for 3 guests so what was the issue.

I booked 4 rooms in 2 separate reservations, for the same dates. 1 reservation - 3 rooms. Other reservation - 1 room. Some how the reservation was there only for 3 rooms and i got my room keys only at 8:30 p.m....