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Very neat n clean, food was excellent, staff very cordial, room service very good!

The staff is extremely polite and kind. You will never regret choosing Kapil hotel for your future stays. The rooms are properly maintained and hygiene is the top priority. The services were amazing and you will never get a chance to point out any flaw because the property, the location and most important the human resource is extremely wonderful.

Morning I enjoyed rooftop swing and staff was courteous to help for parking and baggage services

Excellent

good

The hotels Kapil beautiful location Hotel and Rooms very clean staff members very friendly. I’m very happy stay two nights .

I booked to stay for 5 days at the Hotel Kapil. My room was simply stunning. No other way to put it. The bed was so comfortable and warm, the room and the bathroom were spotless. The view from my window was epic; an endless vista over the valley and far off mountains. The staff go out of their way to welcome you and make sure your every comfort is attended to. Room service food was delicious and served with a smile. Plenty of hot water available throughout my stay. Tea and coffee making facilities included in the room. This hotel was quite possibly the best place I stayed in during my entire 3 month tour of India. Thank you to all the team and Namaste 🙏

Room was terribly dirty. Had CC to leave 2 days early and found clean hotel with hot water and clean bed linens.

Room was cold and could have been better with heater or heating in the room. Although a electric Blanket was provided. Hot water was not always to the required standard. Tall cupboard would have been helpful for hanging the clothes.

Excellent staff, very comfortable bed with good views. There is no parking and the hotel is situated at a bottom of a hill and it’s a 20 minute hard walk to Main Street. That said, it was good exercise. But it is a good hotel apart from location.

Pros - nice people, good food Cons - traffic noise, needs a safe in each room

Hotel is very nice and on the main Lakkar Market. Polite staff. overall it is a good hotel

Very nice and polite staff, we ordered veg noodles and it tasted sooooo delicious 😋

Valley view room very comfortable. Hotel much better than it appears from outside. Food slightly overpriced and no restaurant though.

Located at just 10min walk from the Lakkar Bazaar and 15min from the Ridge and Mall road , the hotel was away from the hustle of the Mall road and at the same time just a walk away from it. The staff was very polite and courteous. The room offered a great view of the valley. Hotel has great facilities.

This hotel is a little away from the hustle and bustle of the centre of town but is all the better for that. It was welcoming and comfortable. We booked a superior room with mountain view which was well worth it.The room rates are very reasonable. The room was very comfortable, clean and the shower was great, powerful hot and clean. Staff were pleasant and attentive and in house food was good, portions large so don’t over order! . I would highly recommend this hotel, it is a quality hotel at a very reasonable price. Would be happy if all hotels in India met this standard!

Five minutes walk from Mall Road. Met at the railway station by a (pre-ordered) taxi, so no problem finding the hotel on arrival in Shimla ;-). Breakfast (chola bhatura) just like home-cooked (delivered by room service, since no dining room) - room service rapid, friendly, efficient. Solar-heated hot water ran out in my room, my friend next door had plenty :-(, so 4 not 5 stars. I've paid 5x as much for a worse experience!

The staff were good, room was fine. Didn't like nowhere for breakfast, served in the room. Breakfast very poor, in fact one day made me very ill, I will spare you the description. I also wouldn't book with Expedia again due to the the perpetual bombardment of emails. If I want to review somewhere, let me decide

Couldn't recommend this place enough - SO accomodating! Five stars!

Good approachable to ridge & Mall road, the attracting place of Shimla. Hotel is well maintained with helpful staff.