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This service is poor and not clean towel

Good

The hotel is not good as per the rate charged , it is a kind of lodge Not good for a family

It is in quite a busy street and congested

my check-in was troublesome, as the reciption was not able to find my resarvation, that he did after 10 or 15 minutes. Rest of the staff was quite friendily but as they have their own 'travel agency' it seems to me that on one was willgly direct me to a sport.... instead they direct me to their 'agency' but I don't mind going there again if I go to Madurai again.

Overall I will never stay and discourage friends

There’s no enough parking space and pushing us to park in pay parking area paying by us! Room, bed… not good at all and not recommendable at all!!!!

Full of cockroaches. Nothing worked in the room. Half of lights did not work. Shower did not work. Soiled sheets and towels. Charged $60 for this crap. I still can not understand how Hotels.com allowed hotels like this to show up on their website. Now I started doubting Hotels.com

The hotel was OK and fulfilled our needs, eventually. The front desk staff were very slow and disorganized. We had to ask them for things 2 or 3 times before they responded to us. And our Landry was lost for several hours before they returned it to us.

Amazing Staying

Very slow check in. We had to wait in the lobby for over 30mins.

IT WAS NOT GOOD TO STAY. ROOMS ARE VERY NARROW IN SIZE. AND WE PAID FOR 3 PERSON FOR BOOKING ,BUT GIVEN OUR FULL EFFORTS TO UNDERSTND THE HOTEL STAFF.

Location was hopeless... small roads and highly congested... no food facility in house...parking to be done far away.Charges exorbitant for the facility

Enjoyed staying at the Lotus hotel! Decent hotel at a decent price. Good location for walking around in the area near the Meenakshi Amman Temple. Area was not to noisy. Comfortable beds and room was nice and clean. AC and ceiling fan both worked. For some guests it could be helpful to know that there was no toilet paper or towels in the room, so bring your own. We did not request such because we already had our own so can't tell whether the staff will provide it or not, but they were welcoming and helpful. Can recommend staying at this hotel.

Nice Hotel on walking distance from the main temple. Good Indian breakfast was provided in the nearby restaurant.

Fan operates through a remote which the hotel staff will not give you. Every time you want to increase or decrease the speed of fan, you have to call them. The hotel doesn't have a restaurant and gives a coupon for breakfast in a nearby restaurant. The restaurant was dingy and unhygienic. Hotel staff said that you can order food from room and they will get the food, however there was no menu card to order from. There is hardly any space in room, to my shock the sink was outside the toilet, not sure what made them think that people using toilet would not wash hands. They gave one soap for a room which was booked for three pax. I had to ask for toilet roll as it was not provided. Room was complete opposite of what was shown in pictures. The entrance of hotel is from narrow lane, our car couldn't wait for a minute as it lead to a heavy jam.

best location. near tourist points. room is average.

A good location - walking distance - good restaurants nearby

Not recommended. Small room with very small bath that don't allow a shower. The staff was cleaning the coridor at midnight making alot of noize. Asking them to stop and calling the reception didn't help. The walls are too thin and they finished iur area at 1am!!! The rode to the hotel is not paved so the rain maked it muddy.

its really very good..But they should provide breakfast for kids coming along with parent.