ホテル スワラン パレス

とてもプライドが高いのにシステムは悪い 　 チェックインは２０分かかった．他にお客はいないのに 朝以外のお湯シャワーはフロントに電話が必要　風邪をひいてしまいました。 wifiのパスワードは毎日フロントで番号をもらわないといけない　とても不便 部屋のキーはロックされてボーイのマスターキーで開けてもらわないといけなかった

Schone kamers behulpzaam personeel

Good

Good

Actually the room is too small toilet no cleanness no hot water in comfortable finally it’s not worth for 4K per night

Early check in

Pros Great location for Asian clothing. Great service, very polite staff. They helped us with so much additional purchases. Cons The rooms were ok. We booked 3 rooms. 2 were of a good standard. But one room had a led strip that kept flickering all night.

We were told WiFi was out in the neighborhood & will be working in about 1/2 hr. 1/2 hr later no WiFi so the front desk person let us use his hot spot. It was inconvenient to come to the front desk to use the Internet. Next morning we were told the hotel was having the WiFi problem & a tech will arrive within 1hr to fix the problem. That afternoon still no WiFi so we checked out without any discount from the hotel for our inconvenience (the manager was rude & said he was also inconvenience by the WiFi so why should he give a discount). When we were checking out the staff was arguing with another guest!!

Great location and helpful service from the front desk.

Room was clean and bed was comfortable, with a safe in the room. Good location with easy access to the metro station, local places to eat and in the middle of a market.

Overall Good

Upmarket hotel in a good location, but the hot water did not work at night.

convenient & people are so kind

The staff and management were wonderful. We arrived in Delhi during the rupee problem. The manager let us use his metro card. He advised us about many things while we were there. We would highly recommend this fine hotel. The breakfast and restaurant were very good, too.

Really uncomfortable to wake up because ac does not work

The hotel is OK - good enough if you don't have high expectation of a suite. the suite room was like a normal room in a 3 star hotel.

Nice stuff especially Arun and Khan. ☺

OVER ALL IT WAS A GOOD EXPERIENCE, STAFF WELL MANERS AND COOPARATIVE.

Could be better : great location as we wanted to shop in Karol bagh

We booked this hotel with the understanding that there was a gym and wifi. The gym no longer exists (the staff did help us find a fitness centre quite nearby, but we had to pay to use it). The hotel's internet connection went out for about 24 hours at one point, which was immensely frustrating, but when we objected, the staff did arrange for us to use the wifi in the lobby of the hotel across the street at no cost. The room was quite comfortable but the hallways were really noisy, especially because doors were banging all night long and beeped infuriatingly when even slightly ajar. The hot water was unreliable. We had a triple occupancy room and had to hound the staff repeatedly for a third bath towel.