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Staff was amazing. We felt really taken care and averything what we asked was carried out

The hotel was average; What I liked - Staff was supportive and polite - Free Car/Two wheeler parking - Night Security for parked vehicles - Food was decent What I didn't like -I had to wait like an hour to get the room cleaned before my check-in, it was supposed to be ready by the time I reach - Jetspray in the bathroom was barely working as well as the tap of the washbasin -The room had no view at all -Price I paid was more than what I got

I have been to this place 4 years back and since then the condition has deteriorated. Rooms are not painted well, sheets have that old look, towels are worn out. For the price we were able to get a decent deal, but we had booked an extra room for which hotel staff did not take any initiative to get us a refund. Will call it a decent place to stay near by Anjuna beach.

enjoyed staying here and booking was cool through expedia

I wish to give zero stars. Elevator not working , door lock not working, no tea bags, no sugar in the room. Very dirty rooms. We have booked this hotel for 3 nights but we ran away in a day leaving behind paid reservation of three nights. Its a nightmare to stay here.

Nice place, comfy room and welcoming staff. The sky bar and pool area could be tidier which would make the place nicer overall. Good location

The hotel was a bit of a disappointment. Our first room was large, but quite mouldy and the air con did not work. They quickly moved us to a smaller but newer room and we were quite happy. However, the pictures are very old I think. The toilet was not working properly - the aircon was struggling very hard but the hall was more cool than our room ever was. The room was never cleaned during our three days and we asked for everything - toilet paper, towels, water. The service was quite slow and the phone did not work. The fridge was really loud - but cool. Internet could not really be used. Breakfast was limited but good and safe. The pool was a bit dirty and the area around it a bit shabby. Our bill was also wrong in the end. Some shops and a very good restaurant in the area. I think the hotels needs some freshening up. The girl in the reception was nice and helpful.

It was great room service and hospitality was great just one thing the pool area at riof top was awesme they just need to put some music area there too

loved my stay in the hotel, Kids enjoyed a lot in the swimming pool. Food was gud , especially Breakfast

Have a bad experience. Airport is too far..bad smell is coming in the room..pool water is not good..

very poor service, got the room an hour later...had to wauit too much...room, phone wasnt working, shower head was loose and no water at times..would never visit again! horrible...

Abgesehen von der Lage habe ich bei Ankunft mein Zimmer so vorgefunden: - ohne Badetücher, ohne Toilettenpapier, ohne Tresor - nur oberflächlich gereinigt, Aschenbecher auf Balkon überfüllt - Balkontür musste erst gegen Einbruch repariert werden. Zudem war es rund um den Swimming Pool auf der Dachterrasse schmutzig Nachts dröhnt viel Lärm von der Rezeption über den Gang nach oben, da die Angestellten auch TV bis 24.30 Uhr schauen können. Ich habe die Übernachtungen deswegen vorzeitig abgebrochen

It was an horriable stay.The worst hotel I have ever stayed in my entire life.My wife and kid 4years got stuck in the lift for 30 mins. Generator was not working and the emergency kety to open the door were with the maintanace guy who came after 30 mins.The general manager,manager and staff were extremely rude and after repeted reminders to meet them for lodging a protest was of no use. .no one picks up the housekeeping phone.fresh towels were not provided for 2 days .Ther are no resturants,coffeshop etc. Breakfast served as if they are serving to dogs.

Pathetic stay, my wife and 4 year kid were stuck in the lift for 30 mins.Hence the generator was not working and the lift emergency key was with the maintenance guy who was sleeping at his place at 9 am.When i tried to file a complain with the Hotel authority i realized that there were no managerial staffs in the Hotel or may be they avoided me.After 10 repeated reminders no one bothered to meet me. it was a horrible experience. Breakfast was so pathetic that both the days we opted other restaurants.

One of the worst hotel.Have to ask for all required things need in rooms.Have to explain them few times before they could understand.

Bettwäsche zerrissen, Personal unfreundlich spricht sehr schlecht Englisch, alles total heruntergekommen, sehr sehr laut. War schrecklich.

The value received equals the price of the hotel. The managers/owner were helpful and provided us a good service, as well as the waiters for room service. It is a shame that the woman at the frontdesk is not well trained, she looked at us during our stayed as, "you havent paid your room", even that I explained from the beginning it was paid using hotels.com, she even asked again for payment when we were checking out. Long way to go for her in customer service. The pool area is very nice.

The hotel is horrible, so dirty and run down, the food is the worst I've ever eaten and the staff were useless and rude. We could not wait to leave, it is a 2 star hotel at best. Our room was not cleaned once, and we struggled to get toilet paper and clean towls. Hotel also next to psy trance nightclub, so could not get any sleep. I don't even think the sheets were clean when I first arrived. Not even good location, not close to the beach or nightclubs, just sitting on a filthy dirt road. Never go here ever.

Good clean rooms.... private balcony is also good. Room services is not upto the mark. Half the items in the menu are never available

I stayed there for 2N/3D with my parents...hotels is at nice location though little far from the mail city..Their service was good and staff was quite friendly..they arranged very nice cab for sightseeing.Food was also good..Breakfast was awesome. Roof top pool is really amazing though couldnt swim due to rain. One of the staff members Sumit was very helpful as he arranged best cab for us all and made our stay comfortable. Hope to visit this place again.