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We arrived very late c.a. 23 in the evening after 24 hrs travelling. My room vas notready and I had to wait. I bought a deluxe room. I expected to get a water bottle and i got it but the seal was broken. I met some cocroach on my way up the stairs. There was a waiter there that went up with the suitcases and he vas very annoying. Somebody woke me up at two o´clock shouting. I did not open but vas very angry not beeing left alone. We stayed there only overnight. Arrived late and left early.

Det eneste håndklæde på vores dobbeltværelse var beskidt. Der manglede basale produkter på badeværelset. Det gode var beliggendeheden og en god lydisolation, der gjorde det muligt at sove med al gadelarmen udenfor. Vi bad om et nyt håndklæde og fik det først timer senere.

Even informing them that we were gonna check in late, they gave our room (which was already paid for) to other guests . We could eventually check in to a filthy, moldy room that had not even been cleaned from the previous guests. Sink and toilet were disgusting, dust, garbage, sheets with blood stains. They did not even apologize or offer a compensation. The food is bad too. The area is noisy all day long.

I hardly have anything bad to say. The only thing was the noise from the street, but what can you do? It's Delhi! The room was fine (good for the price) but could also be cleaner.

The rooms are confortable and reasonably clean. However the service is terrible and the staff is incompetent. Stressful experience. We had to argue with them several times about breakfast. We booked 2 nights with breakfast included. Every morning they tried to charge us even after we had showed them booking confirmation with breakfast included. They suggested we should call to hotels.com to confirm this situation. Afterwards they compromised to book our train tickets to Agra (in the morning). When we arrived at night there were no tickets. Basically they did nothing.