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Food is pure Vegetarian. Food was awesome.Except Food everything was bad. Hotel room was very unhygienic.There were cockroaches in the room. Furnitured were old and broken.Water was leaking from the faucet.

No airport shuttle available even though clearly advertised. Very misleading. Poor responsiveness from Hotel staff. I wont pick this hotel again.

Stay was overall good. Only thing which matter a lot to me - WiFi was not working and it fluctuating all time - i did mentioned this to reception desk but they gave answer it will be only available at peak time i.e. 8.00 am to 10.00 am and it will be only near area of reception.

Change of management has resulted in deteriorated service and food. All the food served in the morning was stale. Room was not up to par. It was much cleaner before.

- good location - breakfast is great... but lunch buffet is super expensive - WiFi didn't work well (at least in our room). Feeble reception, and also keeps disconnecting. They also have a policy that only 2 devices can connect. If you connect a third device you will locked out (the reception will unlock you, though) - the a/c wouldn't work for a few hours in the night. It sounds strange, but between around 2am and 6am the a/c blasts warm air, but not cold air. Other times it is ok. So you end up sleeping under the sheets, only to wake up sweating in the middle of the night. Thought this was one-off on the first night. When it happened on the second night, I complained. No one really took me seriously. I suffered through another 2 nights of this weird phenomenon. At check-out I told them again and they didn't know that I had complained about it. - there was a fridge in the room.. it didn't work. I told them about it, and a person came and fiddled around and said it is fixed. But it wasn't. I didn't really need the fridge and so I let it be. - beds that should have been replaced at least a couple of years ago. Their life was literally hanging in balance. - overall, it is ok. but not at all up to the standards of the price that they charge.

Not worth 5k for a night. 5 star hotels in chennai are around the same price. Not at all worth the price at this hotel.

I booked the hotel for my wife and sister for her interview. Check in time was shown as 11.00AM. But when they came to hotel after a long travel for check in @ 10.45, manager at reception said the check in time was 12 PM and will be tough to get one now. At last he gave one room but it wasnt a satisfying one atleast. The room wasnt cleaned well(was mentioned they will change bed spreads only on check out), even the packaged water was much costly with these least facility given.

It's a decent hotel located close to Marina beach and a few good restaurants, very friendly staff.

Nice hotel

NOT VERY HAPPY WITH HOTEL STAFF VERY GOOD VERY CLOSE TO US CONSULATE VERY CLOSE TO RESTATURANTS NEAT LOCATION

Ok good

Hotel is located in a central place. Nearby shopping place. Hotel staff are friendly and services are good. Hotel is maintained well.

Stay was ok, but the hotel staff behavior was not polite. Moreover there was a little ambiguity whether the breakfast was complimentary or not. I had two bookings, one from 6th to 9th and the other was from 7th to 9th. We got our second room allocated on 7th around 3:00 PM. We were informed that on 9th we have to check out at 12:00 PM, if we stay for long we need to pay Rs1500 extra. Even though we got our second room around 3:30PM, on 9th since we had to leave around 5:00PM, we were charged Rs1500 extra.

I checked in late and I had my visa interview the next day, I requested them for a late checkout around 3-4, since my flight was in the evening but the staff was so rude that they refused me on the face for the same. I would never recommend this hotel to anyone. I had to sit in their lobby until I was supposed to leave for my flight. The room was also not so clean and hygienic

Cleanliness of room,/hotel, Hotel location

Very good location, ideal for US Visa interview and roaming around.

Stay at the Hotel is satisfactory. We are not aware the Hotel has 24 hours checkout policy. Only on 3rd day morning they have informed that we should checkout at 8.30 am and we felt something strange. As per their desire we checked out at 9.00am.

Here are the things I didn't like it, First day when I entered into the room, I noticed that toilets are not clean....I stayed more than a week and most of the times, room service brought towels and bed sheets with STAIN. I cant even call outside from my room and they never fixed it. The food is horrible and pricy. There is no good restaurants in walkable distance as well. Overall, its is nice hotel with a worst service.

The room and the hotel were as good as expected. A straight room comparison to many 5 star hotels. It lacks in having a swimming pool and other 5 star amenities though. Service wasn't good, had to make several calls to get something done. However overall it was a value for money deal.