ロワイヤル・サローバー・ポーティコ・アグラ

ホテルのサイトで見たイメージとはギャップがかなり有る。とてもエグゼクティブルームとは呼べない。冷蔵庫はカビだらけ、バスタブなし、シャワーはお湯が出ない、ぬるま湯が出たがすぐ水になった。朝食は並み。くつろごうと決めたが、ノーグッド。多少高い金額を出しても良いから次回からは違うホテルにするつもり。

値段の割にはいいホテルでした。疲れて帰ってきたので夕食は外で食べるのが面倒で、それでもホテル近くにレストランはないか探しましたが、結局ホテル内のレストランで食事にしました。私たちの他に客はなく、それでもと思ってゆっくり食事をしましたが、まったく客は入りませんでした。みなさんもっといいところを知っているのかと不安になりました。 次の日、朝５時、アグラフォート駅発の列車だったのでタクシーを頼みましたが、６００ルピーでした。ちょっと高いと思いましたが頼むしかなくそれで向かいました。

結婚式と重なってのためか、対応が非常に遅かったです。 チェックインには２０分くらいかかった上に、パスポートも１時間くらい返してもらえずに、停滞を余儀無くさせられました。 唯一ロビーで使えるはずのWi-Fiも調子が悪いようで、ダメ。 部屋では携帯の電波も悪く、情報遮断状態でした。 近くにマクドナルドがあるので、お腹が空いたら、レストランではなくて、そちらへ行ってみてもいいかも。

Everything about this hotel is so good!

Room is clean and bigger than expected. Near to Taj Mahal, 10 mins drive in good traffic. Hotel staff helpful and polite. Good stay overall and recommended for those staying in the area

La experiencia ha sido muy estupenda.el hotel es muy agradable con una zona tranquila de piscina. Cenamos su buffet que estaba muy bueno

Pros- Nice ambiance, friendly staff, comfortable bed. Cons- Breakfast lacked western options and decent coffee which was disappointing. Only Nescafé sachet. We went to London coffee for our remaining 2 breakfasts which was a short walk away. We didn’t eat dinner at the restaurant as it was Indian buffet. They had western options for room service though. Our room was upgraded for our 2nd and 3rd nights as our first room was close to the street and very noisy.

.

The restaurant and the staff is excellent. Breakfast buffet and overall Food quality was fairly good. internet was almost never available and complaining about it did not help.

Needs upgrade. Difficult front desk man. Offered us dodgy incorrect exchange rate. Said he had no cash when we wanted to break down our currency but then changed his mind when challenged by charming front desk lady.

The staff is very helpfull. The breakfast Is good.

Part of our Golden Triangle trip. Thankfully only stayed for night, but was never offered a refund for the night we had pre-paid. Filthy room with food by the headboard, mosquitoes and a smelly mouldy fridge. We left our room to go for breakfast before checking out and then realised we had left our Multiplug in the room after leaving. Contacted the hotel, and they denied all knowledge. Strange how someone has 40min to 'check the room' but can't find it???

Overall stay was fine but as there is no hot water available in thebathrooms whole trip was spoilt. We request to manager to rectify it but to no avail. Terrible stay

Serious disconnect b/w what advertised and the real situation.. Free Wifi & Bathtub : must be joking guys...

Before booking the hotel the pictures were nice but after reaching hotel room it was not same. The internet was not provided in rooms , room service charged extra, food served was not fresh and smelling but then also they charged us for that food. In breakfast the flattened rice (poha) served was oily and not hygienic. Suffocating rooms.

Receptionist were not friendly, on the day of our check-out they behind us like touters, we did not take the extra bed still they charged for it, rudely said it is included in your payment,nothing will be adjusted, along with that for some strange reason my HSBC card did not work, though it worked perfectly in other shops & restaurants in Agra.

Hotel is probably average for the area as far as facilities, looks, etc. What really sets this one apart is the staff. Rony, the morning front desk guy, is extremely helpful. We can't thank him enough for helping us set up everything we wanted to do (driver, massage, train tickets to our next destination, changing money). Yes, we know that many hotels will do this for you but there wasn't any upsell on the services we asked for and we never had to wait or re-inquire about something we had asked. He knows exactly what you want. This made our limited time in Agra much more pleasurable and allowed us to do everything we wanted.

location of the hotel is good ,rooms are spacious enough

How is this a 4 star hotel? It feels like a 2 star hotel. Really disappointed.

staffs are nice and helpful...very closed to the taj mahal...good thing about the location ...McDonalds just right cross the road...aww....i enjoyed the place...