ロイヤルトン ハイデラバード

スタッフが親切できれいな英語を話す。ロケーションも便利でよい。

今回ハイデラバードへは、会議に参加する為訪問しました。私の勘違いもありますが、Yahooの地図検索で探した所、近くかな？と思いこのホテルを予約しました。しかし、インドを舐めてはいけないとつくづく思いました。タクシーの運転手さんに目的地迄あとどれ位と聴くと、どの方も時間ではなく、あと何KMと答えます。かなり遠くてショックを受けました。チェックインが深夜でダウンタウンも近いにも関わらず店は閉まっていて不便でした。

Royalton used to be great place to stay. Current management is very non-customer oriented. Increasing in cost, decreasing in service. Breakfast buffet far fewer items now. Though minibar indicated as included in price, alas, no minibar. Have to beg for towels. At least the long-time staff members still friendly, albeit being restricted by current management in assisting the guests. I miss the old Royalton of even just three years ago.

I would like to call the attention of other customer to this. Please check on the taxes collected for the room. Hotels.com collected taxes for my room at a higher rate. The tax rate charged by hotels.com was at 18%. When I checked into the hotels I was told the government of India is charging a tax rate of 12% from the customers. When I asked the hotels to refund me my 6%, I was told that since I booked with hotels.com they cannot refund me my money. Hotels.com is responsible for this. Please see article link below confirming the rates were lowered. https://economictimes.indiatimes.com/industry/services/travel/tourism-ministry-plans-promotions-around-gst-rate-cut-for-hotels/articleshow/71404995.cms

Hotell är bra. Wifi är dåligt. Kommunikation är lågt.

The curtains were all of mold. We requested to be changed to another room. It was a struggle to get it done. The person at the counter basically said, "That's how everything is at this place, there is nothing we can do" Finally got to another room, the cover-sheet was full of rice, seems like someone ate on it. Finally someone came and replaced them with new ones. Stay away from this place, unless you are okay with mold and dirty walls and moldy curtains. Good luck if you are asthmatic!

I have stayed here many times. It is my “go to” place in Hyderabad.

Good location ,clean and wide room i can come again to this hotel

I realy dont why its categorised as 4 stats hotel A lot of insects and mosquitoes Walls not clean with a lot of lines At my last day they moved to a smaller room saying they have reservations for big groups!! And they wanna compensate me wifh two hrs late check out on 2 pm !! I will never stay again or recommend to a friend When i checked in i asked the receptionist for upgrade if available or some extra amenities and he said sorry sir we need to follow up the reservation!! No bell boy at night yo help you with your luggage

Wonderful staff with mild manners. Nice place with positive attitude. Lot of good stores are nearby. Busy with traffic, but room are quite and comfortable. Food is average, but good restaurants are nearby. I would stay again.

Staff is well mannered, helping, and pleasing. Thanks Royalton.

Great hotel with very friendly staff, the only problem was that it takes a long time till there is hot water in the shower

Udemærket. Slidt hotel. Rent

it was a excellent hotel, they also gave me a free ROOM UPGRADE!!! WOW

I paid ahead of time to make sure it would be a comfortable 1 week stay but instead I walked into smoke soaked room, dirty sheets and allergies! Breakfast was not included and I had to pay extra for visiting guests also. All of it came as a surprise even after payin ahead of time. I will not recommend such cheap minded managers and hotel servers. Never again at this hotel.

Great hotel and staff. Have stayed there many times and will continue to do so.

It was good i had best experience and staff was awesome too

Não fique!

Great staff who were very willing to help with whatever you needed. Breakfast each morning was good. Room was large and nicely furnished. The only negative of our stay was on our second night there was lots of very loud noise on the floor above us till 1-2am in the morning (we were on the 4th floor). This made it very difficult to sleep.

The room was good but internet connection was very slow