シブ ニワス パレス バイ HRH グループ ホテルズ

Location is excellent. and hotel staff is sinnrely reaction to set the extra bed and baby cot in the room, but in india, such action is normally slow, however, staff is very concious and take care of us.

部屋が一階ということもあったかもしれませんが、水周りに大量の虫が発生してました。部屋を変えて欲しいとホテルに伝えましたが、空いてないと言われました。ただ、見る限り、明らかに他の部屋はガラガラでした。

・敷地が観光地内にあるので、観光には便利 ・ホテルも古城を改築しているので、趣がある ・ただ、水回り含め全体的に古い印象がある

大人3人と子ども1人でこちらのサイトから予約jしましたが、とても全員が泊まれる広さではなく、また、追加料金が子どもにもかかると言われました。もっと広い部屋は無いかと聞くと、レイクビューのスイートがあるということで、そちらに約15000円の追加料金を払い泊まりました。確かに広く書斎や小さなベッドルームもありましたが、今度は無駄に広すぎて使わないスペースだらけでした。プールもレストランの真ん中にあり、とても入れない作りだし、サービスも特によくありませんでした。これで25000円以上なら、もっと小さくても清潔なプチホテルに泊まれば良かったと思いました。もう、二度と泊まりません。次の日に泊まったリーラがあまりにも良かったので、パレスというみかけだけで、これからがホテルを選ばないようにしたいと思いました。

Thoroughly enjoyed our stay as usual having done a number of times

This hotel is the actual king’s palace. It is beautiful and well maintained. You do feel like royalty staying here. And it is the perfect location in city center, close to City Palace, shopping, and access to the lake. Would highly recommend!

dont stay at the palace rooms , they are average specially ones downstairs opp to the lobby.

Lovely hotel and high-touch service. Very nice food and great outdoor dining spot. Spa treatment was very good but a crew was setting up for a wedding and the noise definitely interrupted the tranquility of the massage.

Beautiful property but doesn’t live up to its 5 star status. The staff are very nice but they lack attention to detail. I don’t think it’s value for money. The rooms are big but average, the bathrooms need updating. The views are spectacular though. One thing that I would suggest the hotel is not to ring the guests regarding if we want spa treatments or are we coming for breakfast. We feel very relaxed but would have preferred if we weren’t disturbed at all. The bar is beautiful though and I would highly recommend having a drink there. Food in the restaurant is very good as well.

The staff is genuinely interested in offering the guest the best service. Special mention to restaurant & bas employees. The hotel premises are very nice, although the surroundings are messy.

Had a wonderful stay at Shiv Niwas Palace. The views are incredible and the staff is very helpful and welcoming. Would definitely recommend staying at this historic hotel.

Had a wonderful stay at Shiv Niwas Palace. The views are incredible and the staff is very helpful and welcoming. Would definitely recommend staying at this historic hotel

Hotel lindo! Staff super atenciosa e gentil. Quarto amplo, limpo e muito confortável. Todas as noites tinha uma caixinha de bombons nos esperando. Café da manhã maravilhoso, com muitas opções. Piscina linda! Do lado do City Palace.

Very nice place to stay :-)

This is not a 5 star hotel. One could say the architecture, location, and view are 5 stars, but I could not call the cleanliness, decor, upkeep, food or service 5 stars. Compared to other hotels of similar price point, Shiv Niwas was an overall disappointment. The facilities are dodgy - for example in the suite, the A/C was controlled by a dial on the nightstand. There was no temperature gauge - just a dial - and if you turned it up above the very lowest setting it sounded suddenly were on an airplane landing strip. The towels were thin and threadbare. A five star hotel should provide decent towels. The breakfast was nice but I had one very lousy dinner and another mediocre dinner (room service). I did not feel the service/hospitality were up to standard for India - it was inconsistent and felt somewhat ingenuine. The beds and pillows were comfortable. One of my nights I stayed in a Lake view terrace suite and the view out the sliding door would have been perfect if the hotel wouldn't have put a stupid sticker with a warning to keep the door shut right in the middle of your view. Because that sticker was on the door obstructing my view, I kept my door open, ignoring the sticker's request. If you don't want people leaving the door open, don't give them a reason to. I think there are much better properties in Udaipur at the same price point. You pay high dollar to stay on city palace grounds but you can get similar views without the hassle elsewhere.

Location is great as this hotel is a part of City Palace, rest nothing is great about the hotel

The location of the property is very good, accessible to palace, shopping etc. Staff is very warm and hospitable. However, the rooms need major uplift as compared to its competitors. Breakfast served is not very good, not sure if it is outsourced, it does not seem fresh.

It is part of the City Palace’s

Room: clean and well serviced, check out the pool side suites for a larger room Housekeeping: timely and v good Food: excellent variety of choice for Indian pallette and staff goes way beyond their duty to be helpful Spa: average overall, did not use Front desk: v helpful Location: within the city palace with great access to local markets, room key allows you rights to be on premises at all times Overall: definitely a 10/10 and a great choice

As part of the Palace complex this is truly an exceptional hotel which would cost four or more times more in Europe.