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"I am writing to express my extreme dissatisfaction with my recent stay. This was a distressing experience for my entire family; in fact, we stayed awake throughout the night due to significant safety concerns. The property is in a state of total disrepair and appears to have had no maintenance or renovations since its opening. The rooms were in pathetic condition with an unbearable odor, and the amenities were completely unusable. Furthermore, the photos provided online are a gross misrepresentation of the current state of the property."

The location was very wonderful, amidst forest. Toilets were clean, but the room and its approach needs to be cleaned better. Food was very delayed. Breakfast was OK-OK only. Can be improved for better customer attraction

The curtain rail fell on my head as soon as I got in. Soap dispenser broken. Swimming pool was good. Room dusty. Loud music playing on a beutiful area. Rang twice to get them to turn it down but went on u til 10 by which time the peace had gone and you get a good headache included in the price. Tryed to overcharge me for food that I didn’t have until I checked.

Lush green !! Basic swimming pool Clean washrooms pleasant view of mountains

We are so disappointed with spice jungle resort stay why because first thing finding difficult to locate this resort and we can't able to reach with our vehicle since we've to depends with resort jeep to reach the main road. Highlight was they have only one old jeep which is frequently break down. Daily 60 to 80 mins we lost in morning hours due to this location of the resort. Regards CP Break fast always shortages and they don't have capacity to serve 10 peoples in same time.

The new manager Anand is working at bringing up the hotel's overall standards. For the few issues I had, mostly about cleanliness Anand had them addressed immediately. Expect a tasty traditional Indian buffet breakfast.

Roads leading to the hotel is dowhill hard cement and mud road. Brakfast was normal capati. Nothig special. What was shown in the pictire n reality are two different matters

It's alright for a relatively budget stay in the area and the staff try hard to do their best for guests with occasional poor communication (we weren't given any details on check in such as the WiFi code and different staff sometimes gave us different answers or didn't follow up or requests when we made them). It would be better if it was clear what role each staff member had. The rooms were a bit shabby - stained sheets and towels and some mould on the walls, but you might expect this for the price in the area. Views were great from the room we were moved to on the second night. The bed on the first felt like sleeping on the floor it was so hard. It's a good site not far from Munnar if you are happy to tuk-tuk in. I recommend researching what you want to do in the area before arriving as it was hard to get objective recommendations of all options.

Our stay at Spice Jungle was very nice. It's a peaceful place and the owner/manager is very helpful. The rooms are spacious and have everything you need. Munnar is expensive, so it's relatively good value. You can walk down to a beautiful waterfall from the hotel (you need a guide, even if the manager says you don't). It's close to the tea plantations, cardamon grows in the garden and it's full of flowers - truly lovely.

Just the problem is 6 kms from munnar bus stand.Exept that no problem. can enjoy...Very niceee.

It was average stay. location is not good. very bad entrance and approch. approx.200 m away from road in slopy road. it is not possible to go by taxi and has to take hotel car to come up and down to hotel.

Didn't have any of the listed room features as telephone, safe, iron, ironingboard or internet access. This features was listed on hotels.com but was not available in anyway. The hotel had to provide a jeep to pick us up from the main road because it was in a valley to steep to enter with a normal car ( fun though ). The room could cause health problems over a longer period. It smelled like the bad moist smell.

Best value for money in India. Food was terrific. It is down a very steep drive but the staff are always happy to drive you up the road. It was exceptionally picturesque being in the middle of a cardamon plantation. I would definitely stay here again, good and cheap.