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Absolutely disgusting condition of the room. Seems like it was never cleaned properly dust everywhere, hair, spider webs and what not. Toilet not working properly. Stinks like worst than public toilet. Staff tried to accomodate in other options but they all were same, we had to stay against our wish as it was midnight and travelling with kids was not practical to search for more hotels. I would like to get refund from my booking.

Disappointing

Everything sucked, service. Rooms. Food etc

Pas de fenêtre dans la chambre

Less quantity less variety

Disappointing experience, check-in experience poor, no double key facility for double occupancy, room locks broken, in-room phones out of order, no manager to complain ...only room service staff is helpful

A good hotel for International travelers.

The building is very old and rooms smell awful. Totally different from the pictures on the website

Definitely not value for money. The pictures are not good representation of the actual hotel. For the same price better hotels are available. The room did not have any window. Mosquito bit me at night. The shower ceiling was molded. Amenities are really bad.

It was not a great. We booked a premium suite with dinner and transport. We ended up in a smelly room with a broken TV and broken toilet. We were overcharged on the dinner and were promised a refund which to date we have not received. The check out took about 40 mins because the front desk guy kept taking phone calls from other customers instead of finishing the check out. The hotel did not know we had an included booking and it took many phone calls and discussions to explain. We were given a different room with a half working air conditioning unit and had an uncomfortable night. On the plus side, the food was nice and we did receive a packed breakfast at 2 am in the morning. Being close to the airport is great, specially for early morning flights. All in all it was not a great experience for us.

Not upto expectations and services were poor. Too expensive compared to the services provided

Very poor experience, especially when checking out where the front office staff insisted that the bill be settled with an India credit/ debit card, not an International one. Further, on Day 2 of the visit, my room was allotted to someone else, who knocked on the door in the morning.

There was no hot water in the hotel in the morning. Room was dirty with no windows. Bathroom was dated. Overall poor, one to two star.

This is the worst hotel I’ve ever been to in my entire life! When I reached, there was a group of guys walking out an injured person. The person was bleeding from the head. Lots of people were standing in the lobby. I approached the front desk in attempt to check-in. They told me that the WiFi was down so I should stand aside and wait. While waiting, I noticed more people walking in, two of them jumped on the counter and reached up to the ceiling to tear down the security cameras. Saw others using chairs outside the main entrance to do the same with the outside cameras. Some of the guys had blood on their shirts. After about an hour, they finally checked us in. When we reached the room, the keycard did not work for the door. The employee who walked us to the room had to run back downstairs to get an actual key to unlock the door. We noticed that the door was physically locked because it does not close properly. I had to immediately book another hotel in Aerocity and left this hotel because it did not seem safe at all. I also saw lots of other guests come to the counter to complain about noise and WiFi not working. This is the worst hotel on the face of the earth!! I didn’t even mention the individuals spitting in the hallways and in the lobby. This turned my stomach!!! Stay away from this hotel! I didn’t even bother to get a refund because it was not worth it!

It is having suspicious and dubious activities in their premises which are illegal in nature. So request you to put this hotel in black list or delete from your portal

Property location is good, 20 mins from the airport but property (specfically rooms) are kept in poor condition, I had to call the staff to get hot water, and air condition did not work in timely fashion again had to all the staff and it did not work. It seems property is short staffed. I wlll not stay again

We didn’t have hot water, the AC was not effective and the floors of the room were very dirty, giving off a musty smell in the room

They name rooms without windows „Premium“ If you like smell from the kitchen, then switch on the A/C They tried to charge me for breakfast although it was part of the package. Staff at the front desk has to work >24/3. They are totally overtired. I recommend the Pullmann around the corner.

Worst experience ever and have the pictures to prove. Take an uber instead of their shuttle which will save you US$ 15. Bathroom faucets had limescales all over, the vents were dirty and no clean air was circulating. Fridge was filthy and TV didn't work. Bed linens were stained and the pull away bed had plyboard and a disgusting bed. Evening buffet staff tried to cheat on the bill and corrected it when asked to take a picture. Hotel staff were very non-responsive and gave us the creeps. This was not woth more than $50/night. Disgusting to say the least and hope to get a full refund because this was definitely a shock!

Room service menu way too pricey, proximity to the airport is favorable