The Claridges Nabha Residence

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The Claridges Nabha Residence is located in a quaint ledge of the mountains near Mussoorie. You can get a nice view of the peaks above and, partly, of the cliff below. The property itself is beautiful but it is evident that it has seen better days. You can see broken vases and plant pots in places and some of the common areas could use some renovation. Even so, it does exhude a cozy charm that stems from its turn-of-the-century architecture and quiet bliss, away from the main city. The staff are courteous and friendly, although it is apparent they have not been fully trained in customer service, particularly when dealing with complaints, in stark contrast to The Claridges' property in Delhi. The food is good, in particular the breakfast. The hotel has a fitness area, but it only has cardio machines. The rooms are in very good condition and are by far the best feature of the hotel. The bed is cozy and has a vast arrangement of pillows to choose from. I stayed in a duplex and the beds above were every bit as comfortable as the ones in the ground level. My only complaint would be the faded towels in the bathroom which could be swapped for new ones. Transport was the main shortcoming of the hotel. The hotel does not have its own cars and the manager's recommended drivers charge you extra 500 rupees for AC, which is something they do not tell you up front. This made for an uncomfortable experience, which tarnished what was otherwise a wonderful, quiet retreat from busy Delhi.

Very serene , cosy & relaxing property . Service was a bit slow .

The checkin was okay. But hotel is bit old and required maintenance. We had to call maintenance to fix toilet and door issues. And then again there was no hot water for 1 day and had to call more than 10 times before it was fixed.the TV was not working and then we had to call them to fix it. In the play area, the Xbox was not working. In short, we had to call and gets fixed every time we wanted to try things out there. The breakfast buffet was pretty decent the first morning. But the second morning, it was quite opposite. Chicken sausages was horrible the seconds day. My whole family had indigestion and vomiting. They really need to take care of these things considering it’s a 4 star property. Though one things good there was their staff. All of them were very courteous and helpful. They tried to solve all issues with smile.

It was a good stay. However, it dint match my expectations from Claridges. i was expecting more cleanliness and better maintenance of the property-

Over prised, basic 3* property that needs a major renovation.

decent sized rooms. nothing special. ordinary furniture. tin roof so when the wind blows very strongly it is quite noisy

The rooms facing the courtyard or forest are the nicer ones, while the ones inside are a little grim. Although we had a forest facing room, it was in the way back, where there was no signal on cellphones. Wifi was spotty and kept cutting off. The safe in the room was locked on arrival and was not opened even after asking. The staff are all very friendly and helpful

Property is good & give you feel to be staying close to nature, certain customised services & complimentary pick up & drop makes it easier to explore things outside property as well, however the services are not upto the mark as you expect at a 4 star hotel, for eg staff doesn’t greet you often when they meet/see you, pest control & cleaniliness around forest facing rooms is not good, amenities in room are not much & you have to request for toiletries to be replenished, food options at breakfast & restaurant were limited. I found Rooms which are not forest facing to be noisy & impacting your privacy as seats just next to large window of your room is considered common area & anyone is allowed to sit there. However the forest facing rooms, greenery around property, play area & Victorian decor makes it up for lots of misses this property has. Staff needs to be trained/groomed as per a 4 star hotel standards.

Rooms are not how it looks on websites.

Very helpful staff. Super quick room service. Kids friendly

We like the recreation facility, but not maintained Sad part of this property is no Swimming pool.

Claridges Nabha is a beautiful property amongst the hills, away from the Main Street. The service at the property is top quality. The staff is friendly. We were very happy with our stay.

It is a very well located hotel amidst quiet peaceful forest area away from hustle and bustle of the mall area. The best highlight of this hotel was the location , amazing and courteous staff who make u feel like royalty and superb breakfast. The rooms were big clean and comfortable with branded toiletries. It is a heritage hotel and exhilarates royalty at every step. The best thing is the complimentary shuttle service this hotel provides to and fro to the Mall Road. In every way we made the right decision by selecting this hotel.

Away from the bustle of the city and tucked in lush forests, this is an amazing property. We used the breakfast + dinner inclusive option. Very nice recreation room with ping-pong, carom and other facilities. Very nice place to spend time with family. Service is excellent. An important note however, is that the property is not handicap accessible.

Set in idyllic and pastoral surroundings, it is a relief from the chaos and hassles of Mussoorie. The rooms are beautiful and well maintained. With only twenty or so rooms, it is homely and without the busy ambience of a big hotel. On the down side are the rather expensive meals, if you order a la carte. Breakfast is sumptuous and has plenty of choice. It comes with the room tariff. It is better to take a full package, if you are planning to have most of your meals at the hotel. Staff is very courteous and cooperative.

Great hotel and fab location. Away from the hustle and bustle. Only drawback very limited vegetarian food. Staff is excellent. Would always stay here again.

It's amazing place to stay and relax.

had a great time - beds were too soft for our liking