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Property needs a new customer service and experience approach consistent with the current trends and with the new on site administrator, things will definitely change going forward.

It was a wonderful stay. Staff is very nice and cooperative. Fresh and delicious breakfast. I highly recommend this hotel. I will give 10/10 to this heritage property.

Excellant facility, service and ambience. Free shuttle to lake.

We stayed in Ashdale for 9 nights and loved the place with history and our spacious room. The staff was very friendly and polite. However we were very much disappointed with our trip to Jim Corbett organized by hotel. We were given the impression that we were going to be in Jim Corbett National Park to see wild animals, but when we reached , we found out it was just a trip in Jeep in the out skirts. Very disappointing! After paying so much money we felt a bit cheated and when we confronted the hotel, the staff told us the area we went to comes under Corbett and Jim Corbett itself has to be booked 45 days before taking the trip. They should have told us this frankly and beforehand so we could have decided whether we want the trip or not. Furthermore, the cost of cab hiring for day trips arranged by hotel was more than double what we paid when we hired on our own. There were small hiccups about housekeeping like we had to ask for towels , toilet roll etc as these were forgotten.