MAUAヌサペニダバリ

Had an amazing stay at the hotel. The staff are super professional and friendly, and also available at all times. The villa was absolutely beautiful. The pool appeared clean, and the outdoor shower was great. The only small minuses we experienced were some lack of eye for detail - room service failed to clear away a few items for the entire stay (2 days), and the hotel gym was pretty hot. All in all amazing.

Foi incrível, o hotel é lindo, aconchegante e despretensioso. Os quartos são lindos e o serviço impecável. O restaurante uma delícia, os coquetéis na piscina são ótimos. Perfeitos para aproveitar na volta dos passeios, ficar na piscina e relaxar. Os funcionários são fantásticos, extremamente simpáticos e receptivos!! Gostaria de fazer um agradecimento especial ao Ravael!!!

Everything at Maua was excellent. The staff was great, the room was amazing, especially the view. The food was really good, we tried several things from the menu and it was all delicious. We wish we had soent more time at the resort instead of going on a tour with bumpy roads and crowded destinations. The hitel is amazing if you want to just relax and hang out by the pool and have really good food

Hotel çok güzeldi ama iki gece konaklamamıza rağmen spada hiç uygunluk bulamadık. Eğer spa planınız var ise önden arayıp rez yaptırsanız iyi olur

This property was absolutely beautiful. The views were incredible. Staff were amazing, also loved the location of the hotel!

Beautiful villa with amazing view and infinity pool. Very friendly, helpful staff.

Beautiful property, customer service was amazing. We loved everything about the property.

This is a great resort to stay at, the room is nice and the services are great, we got a day tour from the hotel as well and we were served very well. Despite the hotel packages are more expensive than outside, the extra costs do deliver a much better experience and service, making the money's worth.

Very nice accomodation with friendly staff, good food options and very nice pool and villa's. However not all of the staff speaks/understands English very well.

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Super nice place, wonderful staff and amazing views.

Kun olimme hotellissa paikanpäällä palvelu toimisi ja asiakaspalvelu muuten hyvä mutta kun kerroimme huolemme siitä miten emme saaneet vastausta ennen hotelliin pääsyämme hotellille kuljetus asiassa he lähes ignoorasivat palautteemme täysin ja halusivat vaihtaa aiheen nopeasti muuhun asiaa. Maua hotellin takia koko matkamme suunnitelma muuttui luksuksesta, hyvin epä siistiin ja vaivalloiseen matkaan. Emme ikinä voi suositella tätä hotellia kenellekään joka kaipaa todellista luksusta ja aitoa palvelua, sillä paikanpäällä oli tosi hyvä epä aito palvelu. Soitin siis kymmeniä kertoja eri päivinä 2 kuukauden ajan ennen hotellille tuleminen puhelimessa ja pari kertaa kun vastasivat niin ilmoittivat vain että kolleega soittaa takaisin.

Le séjour aurais pu être magnifique mais la propreté laisse à désirer !! La chambre était globalement propre mais la salle de bain était sale ( insectes mots sur le sols, serviettes avec des traces marrons dessus et les draps des traces de sang !!) Très très déçus ce cette hôtel !

Thank for our stay with us The reception team, the restaurant team, the spa team and the taxi team Thank you again for our best experience and stay in Bali

The hotel was beautiful and the front staff was excellent but the wait staff in the dining room and bar area needs improvement.. for a 5 star resort I was disappointed . No consistency with our meals and the service was slow .

L'hôtel est dans un endroit magique, très bien conçu, magnifique.Chaque chambre est privée sans visibilité sur une autre. Piscine privative. Par contre, le restaurant est bon mais le service n'est pas à la hauteur. Le personnel est loin de l'amabilité et la gentillesse balinaise et il est important de noter que nous ne pouvons sortir de cet hôtel. Le chemin d'accès d'un kilomètre est en terre non nivelé, sans éclairage et il n'y a rien autour. Pour ce déplacer il faut prendre la navette de l'hôtel qui est aux prix européens et non balinais et il se trouve très loin des commerces. Le personnel de l'accueil et les chauffeurs sont adorables.

Wonderful stay, would come back anytime

We had the most pleasant stay at Maua. The roads to

Me and my girlfriend stayed for two nights over our anniversary and i proposed to her at the villa. The hotel did an excellent job in helping me suprise and propose to her. The villas are beautiful and the view is spectacular, an amazing stay we will always remember and we will come back.

The resort is extremely well-designed. The quality is overall good, marred perhaps by some small details such as the pull handle of the shower screen door which was grimy. Otherwise, everything else (service, food, setting) was excellent. Highly recommended.