ザ・カリアナウブド・リゾート

Staff very friendly. Spoke with staff via whatsapp before visit answered quickly and everyone i asked for was there when we arrived.

This is a gorgeous location. I love the rooms ( I have booked both the single wooden rooms and the doubles ). The staff is amazing. I always feel like they def get trained and educated in how to offer excellent customer service. There is also a lovely coffee shop ( plus other things, like a paddle tennis club ) within a 5 min walking distance. I only have positive things to share.

I and my boyfriend thoroughly enjoyed our stay at the Kalyana. The staff were wonderful, warm and welcoming. Responsive to questions / pre-bookings prior to our arrival from the US. We stayed in one of the wooden bedroom private pool villas. It was absolutely gorgeous - serene, and private. I was worried about mosquitos as it’s completely surrounded by rice fields. We were fine - no bites! Staff told us to let them know if we experienced any problems as they do spray - our bed had a mosquito net. It was lovely to view the early morning sun and hear birds and roosters crowing in the distance. It was a bit of a trek to the front of the property/reception area - we were in Villa 410. I recommend flats or comfortable walking shoes/sneakers as the path is a bit rocky. My one true complaint though was the towels - they were clean as everything else was but were very OLD several had one or two holes - I couldn’t understand the correlation as everything else was fine. I have actually never stayed at any property and seen towels like that still in use for guests! Replacements are desperately needed. Our daily incl. breakfast was very good with variety and a number of choices. My birthday dinner setup was beautiful and the meal delicious and so was the floating breakfast and birthday serenade and cake that morning. Thank you to staff for making it so special! Greatly appreciated. It was a lovely stay and overall a memorable experience.