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Wasn’t a great experience over charged and

Even though we booked month's ago, once again given a disabled access room. Would have asked to be moved if staying longer.

Room was spotless & staff were friendly and curtious . Would definitely recommend staying again

2 bedroom lodge nice but kitchen had a smell .

When we arrived we were told we had been ‘upgraded’ to a lodge. Upon entering the lodge and looking around we decided it was not in fact an upgrade. Although there was more space for us, we were looking forward to a hotel experience. If we had been told in advance of our change of location we could have brought some nibbles, bottle of wine etc to enjoy the lodge more. The bathrooms were fusty and the bedrooms outdated. We also learned we were responsible for washing dishes and bringing out the rubbish bins- not what we had in mind for our night away. Accessing the restaurant and the leisure facilities the next morning was also more of an inconvenience due to the extra journey from the lodge- in the rain. Breakfast was ok, very very busy which did not make for a pleasant experience. It would have been better if guests could book a slot for breakfast to avoid the over crowding. Overall it was nice to get away for the night with friends, however we had hoped for a more pleasant experience. Don’t think we will be back!

Highly recommend!

Lovely establishment with parking directly in front of the lodges. Great amenities and restaurant

The only issues we have

The food was terrible,we waited over an hour then when it arrived it was over cooked,I had steak they took it back and the next one was the same,the manager was very nice about it,then an alarm went off in the early hours,was very disappointed with the whole experience,we won't be back.

Booked for a spa break - arrived and the spa hadn’t remembered our booking. They were very polite and apologetic, gave us a free lunch. The thermal area was busy - just felt we were in a conveyer belt. Had booked this hotel as the new parterre cocktail bar is very appealing after our spa - so our spa appointment was cancelled then there was no access to the parterre bar due to a private function. I had contact the hotel directly prior to booking our spa break and they said no reservation was required. No one at reception had informed us of the parterre bar being closed for a private function nor did staff advise to reserve a table for dinner, We sat outside enjoying the sunshine. At 8 we joined the queue for dinner- where the hostess told us to sit at the bar and it was our responsibility to come up to her Frequently to remind her to seat us for dinner. We sat at the bar surrounded by empty glasses. The whole bar was covered in used glasses. We noticed an empty table behind us but was told by the hostess it’s not free. 40 mins later a waitress passing offered us the free table. Service was poor , staff are so lovely but obviously need training. No cutlery no napkin , food was poor , we were so underwhelmed we decided not to have the facial the following day. Our girlie catch up was a let down. The room was beautiful and clean . The bed and pillows were so comfy- we slept very well. Unfortunately when trying to cancel our facials spa staff wanted to charge us €140

Beautiful! Only negative was no AC on a very warm night but all else was outstanding!

Hotel rooms were on very poor and weathered condition. Room smelled of B.O. Coffee water maker had a film Inside. However staff was great and bealfast was excellent. Beds were comfortable.

Good place to stay. Grounds are amazing, the cocktail bar is fab

Great place to unwind after a week in rural Ireland. About 40 mins from the airport, we enjoyed the quiet & luxury. There is a walled garden & walk thru the woods just beyond that are worth checking out. "Two Bedroom House" that we stayed in feels like an upscale condo, nice bathroom, but be aware 2nd bath is a 1/2 bath on the 1st floor

I was really looking forward to a relaxing stay, but unfortunately, it didn’t live up to expectations. The steam room was completely out of order, and the sauna tripped twice and never reached a proper temperature — not ideal for a spa break. The food itself was fine, but the overall experience was frustrating. The dish I ordered wasn’t available, and when I ordered something else, I was given the wrong meal — with no cutlery provided. I went for breakfast at 10:30 and all the pastries were gone. I asked staff if more were coming and was told they were, only to find out 10 minutes later — after asking again — that there were none left. I made a complaint, and although I wasn’t charged for breakfast, the response was far from professional. There was no apology — just a cold and dismissive “don’t worry about that,” which felt more like being brushed off than acknowledged. On top of that, the Netflix service — which was advertised as part of the room amenities — wasn’t working at all. This was not the 4-star hotel experience you would expect. Too many issues for the price paid. Staff were polite in general, but the overall service and experience were disappointing. I wouldn’t recommend it.

Always maintains a high standard.

Good stopping point on the way to your destination.

Unfortunately this stay was not as we had hoped, room size was decent but bed was very uncomfortable (it felt like we slept on plywood). Couldn’t fault the breakfast food, but the service was very slow, ordered pot of tea, which we had to repeatedly ask for and it eventually arrived once we had finished our breakfast. We would not recommend eating in the coach house restaurant, the service was extremely poor mostly down to being majorly under staffed, and the food was terrible. The fish and chips were basically overcooked oven ready-meals, and the Caesar salad came with chicken that was so hard it was mistaken for being croutons. Overall, it was overpriced for the quality we actually got for the 2 night stay.

Beautiful hotel in nice setting. Well looked after. Great room.

Lovely hotel with fantastic restaurant