ドミナ ツァガレーラ シシリー

The guest experience at this property could be better, but this is not a "we go above and beyond" mindset here. The club members are treated disproportionately better than the other guests, regardless of how much they are charging for the room and length of stay. Parking is not free and is located outside the hotel property (because the club members are only allowed to use the on site parking.) Please note that it is not safe to walk along the state highway that is required for the regular guest parking. There are many steps and poorly lit areas. Food... you come to Sicily, that has some of the best fruits, vegetables, food, etc,...and you are not given locally grown fruits. We were never told in over a week about many of their amenities and we were left a postcard as we were departing, to book an info meeting for the Club, addressed to the wrong guest's name, when they could have approached us any time sooner to market this important incentive of this property. The gym is well equipped and easily accessible. The entertainment is a nice feature and vey engaging. The rooms are thoroughly clean and the staff in housekeeping is very courteous and accommodating. This is a property that can be and can do better, in such a beautiful location.

I love the vintage look of the hotel, but the cracks in the furniture can be repaired and the outside needs to be cleaned

Buona struttura, ma negli anni ha fatto dei cambiamenti sia a livello cibo, sia nel parcheggio auto esterno alla struttura ,con le macchine che sfrecciano a velocità, dovendo camminare lateralmente alla strada. I teli mare mal odoranti , e bibite molto care , considerando che siamo in estate ed una beve molto di più. Tutto questo lo dico perché amo la mia Sicilia, e nn accetto sentire commenti sgradevoli da altri qui in vacanza. Grazie

Breakfast buffet was 90 percent bread and pastries. Facilities were tired and dated and music at night was very loud. Our “villa” was a tiny room. There aren’t a lot of options nearby and it does have beach access and pools.

Super nice hotel. Views of the sea are amazing. Salt and fresh water pools. Great nightly entertainment. Good value. Missing coffee in the room. Parking could have been right at the hotel and they charged $12/night. Food was good.

Constant loud music at night with performers and speakers underneath the room I was given 338.

Service

Service, kind employees and food

Front desk staff is not helpful at all. For any question we ask the answer is “ I dont know” and then brush off. The taxi service staff arranged had no AC and driver had to keep windows down even when we told him we have dust allergies. Buffet breakfast sub optimal

We rented a villa which was very close to the sea but as patio doors had no screen, we could never let the doors open. Room was poorly decorated but otherwise very clean. The site is beautiful, however it has no beach and had only one access to the see. The food was disapponting, below standard for that type of resort. Will not return.

Just beautiful

Hôtel propre avec de jolies piscines mais chambre petite avec literie pas confortable, personnel non souriant et pas assez aimable.

This is not a 4-star hotel in my opinion and customer service did not meet expectations.

Fint anlegg med direkt adgang til havet. God mat på restaurantene på hotellet, men litt enkel frokost. Rommet var fint, rent og hadde bra temperatur, men litt lite (Classic) og litt har seng. Det føltes veldig trygt og sikkert. Enkelt å komme seg inn til nærmeste tettsted med gratis buss.

Per quanto riguarda la struttura nulla da dire bella struttura il personale all accoglienza eccellente la mia piu grande delusione totale è sulla cucina totalmente orribile ho degustato un cibo orribile certamente non adeguato a un hotel 4 stelle

Very nice

The waiters in the restaurant behaves like the dont like the job, rude, tired and no service minded. The night shows were fanstastic. The breakfast room need som accustic plates. THE HOTGEL NEEDS a airport shuttle we paid 300 Euro from the airport and back, to expensive.

Sehr schönes Zimmer, Traum Aussicht und das Reinigungspersonal ist super! Die Rezeption ist bis auf eine sehr freundliche Dame nicht brauchbar.

Liked because it was near the train station and easy walk to shop

Absolutely beautiful location and the views were amazing. Very friendly and helpful staff. Also not too far from Palermo which has loads to offer