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Excelente hotel para descansar y el pueblo es muy bonito

This was, unfortunately, a very disappointing experience. The rooms are clean and modern, so that's a plus. But it seemed like they don't understand what a 5 star hotel is. TBH the whole thing felt like a Ryanair version for hotels, where they grossly overcharged you for everything to the point where I was happy the air was free eventually. I primarily booked the hotel due to the dock, which is promoted on their profile, but when we got to the hotel, they told us it was closed due to a storm earlier that year. They did not inform us whatsoever beforehand, probably so we wouldn't cancel our stay. The "private" beach photos are cleverly taken as the beach is just a small plot of sand in the middle of a massive public beach. It also takes about 20 minutes to drive there. We ordered lunch there one day, but the food took around 2 hours to arrive, and they told us constantly that the food was just around the corner. They even prepared a table for us at the beach and just had us sitting there for 1 hour... I tried to inform a lady in reception about this incident, but she just looked at me like I was in the wrong. The pool does not support nearly enough people either, so it's impossible to get a sunbed there. To sum up. The hotel itself is nice-looking and clean, with an ok breakfast. But given the price you pay per night, I would recommend booking somewhere else. If you do decide to stay here, then you should just be prepared to pay around 100 euros per day extra.

Our stay was great, the food was particularly good however the beds were very hard and uncomfortable and the wifi was exceptionally slow.

The hotel was very clean. The waiting staff were phenomenal. The reception personnel were helpful but unfortunately upon check out many charges were charged that were never ordered or used. Transfers to and from hotel were told to us by many staff members behind the desk one price but upon check out almost triple was charged for this service. We were told that each transfer to the beach was $18 euros per way but upon check out we were charged $80 Euros for these transfers per day. If we were told this we would have not used this service. This is very deceitful coming from the reception desk staff. When we confronted about these charges upon check out, we were told that we misunderstood, how can that be if 3 different receptionists told us the exact same amount each time we asked for this service. We are extremely disappointed and upset. We spent quite a bit of money to stay at this 5 star hotel. Lesson learned to have information in writing and not verbal communication.

Beautiful, spotless hotel with polite staff and great housekeeping — rooms are immaculate and turn-down service is a nice touch. Unfortunately, the service culture doesn’t match the price (€400/night without a balcony). The beach is 2.5 km away, not 500 m as advertised. Food and drinks at the beach take over an hour to arrive and are lukewarm. Breakfast doesn’t include omelettes or pancakes (extra charge), cocktails are €18–20, water €5/50cl, and every small request seems billable. Transport costs are extreme: €60 return per person for a 1.9 km boat drop-off, and €130 for a 24 km airport transfer — claimed to be the “only option,” even though we arrived by regular taxi. Cocktails were great when Bruno was working, otherwise sugary water. Food quality didn’t match the price. Overall, it felt like the focus was on squeezing every euro from guests rather than delivering a genuine 5-star experience.

This hotel is sublime. The photos on the website do not do it justice. The hotel itself is modern, spotlessly clean, and the staff are very helpful. The pool area is lovely and the shuttle to the private beach was incredibly convinient and luxerious. I would not hesitate to recommend this hotel to family and friends. The hotel is also well located and a five minute walk to local resturants and shops. 10/10.

First of all, I will star with me wanting a 5 star hotel with beach club on the deck. Which both the hotel have failed to bring up. It start with a failure of the front desk to accommodate transportation at night time for 2 women. (which much expensive then just to get taxi) After that Ive booked sea/pool front room but then the hotel changed it to garden view, with all those inconveniences also the staff at the front desk was super unprofessional and very not welcoming. They make me feel like they do me a favor. (No any 5 star hotel Ive ever been I experienced such a bad staff treatment) After that, at the morning I was at least excited to go to the beach on the deck to enjoy the day ( as you could see in the pictures of the property) Then the front desk saying its been close for a while and there is a shuttle of 10min drive to the beach till 6pm. Totally unacceptable! No one told us before booking or after. Completely disrespectful towards to customer. At the evenings I was supposed to get ready to dinner and I was asking for iron to the room and there was very rude response of the staff of them telling me there is no iron allowed to the room and if I want i can use their iron service from 10am with cost of 15/20€ per ITEM! Where is that make sense? Went with wrinkly clothes to dinner and my total vacation ruined because their “rules” After all these inconveniences the staff was totally not nice. The staff was porously made us hard to get transportation. Bad wifi !!!!

***READ THIS BEFORE YOU BOOK*** Overall 3/5 Staff were very friendly and helpful Shuttle from the airport was 130 euros (taxi was 100) Pool is VERY small. Not enough day beds to accommodate guests, so if you don’t get there very early you will not sit by the pool. Room was fine, shower was fine, water pressure was bad. “Private beach club” is a stretch. There is a shuttle that brings you 10 minutes to a public beach where the hotel has a section roped off. It is nice but not a private beach. Breakfast was good. Spa was nice, small, but good services. Again all staff was very friendly and professional including the spa staff who gave us the massages. Drinks/water by the pool or “beach club” were very pricey, about double anywhere else. (Aperol spritz at the pool was 16 euro, and at the bar outside the “beach club” was 7 euro.

Amazing stay at Grand Hotel Cannigione. Staff were very friendly and helpful. The hotel feels very quaint and boutique-like, quiet. Breakfast every morning was great. They have a private shuttle to and a reserved area at a nearby beach which was stunning. Would love to come back again!

Good amenities, excellent food

We stayed here for part of our honeymoon. It is surprising that it has good reviews. Our stay was overall very disappointing. This “5 star” hotel acts more like a 3 star hotel. The beach is a shuttle ride away and they prioritize shuttling their staff over guests. There is no bathroom at the beach and the food is cold by the time it comes from the hotel. We were also looking forward to using the sea deck which we were not informed until we arrived that it is closed for the season. Pool area is crowed with not much sun. Breakfast is always cold and the coffee tastes like instant. And they also expect that you not have any outside food or drink in your overpriced room. Maid service never restocked the room with essentials. Not much positive to say overall.

From the moment we arrived at Grand Hotel Cannigione, we knew we were in for something special. The hotel itself is stunning elegant, peaceful, and beautifully maintained but what truly made our stay exceptional was the staff. Every single person we encountered was warm, attentive, and genuinely committed to making our experience unforgettable. Whether it was at reception, in the restaurant, or by the pool, the service was consistently flawless. The team anticipated our needs without ever being intrusive, and always greeted us with a smile and sincere kindness. Our room was immaculate, beautifully decorated, and offered breathtaking views. The attention to detail throughout the hotel from the thoughtful amenities to the impeccable cleanliness was truly impressive. The food was another highlight. Each meal felt like a special occasion, with fresh, local ingredients and impeccable presentation. Dining here was not just a meal, t was an experience. We left feeling refreshed, cared for, and already dreaming of our return. Grand Hotel Cannigione is a gem in every sense of the word. Highly recommended to anyone looking for luxury, tranquility, and world-class hospitality. Grazie mille to the entire team you made our stay unforgettable!

O hotel ao meu ver , jamais poderia ser considerado 5 estrelas ! Roupa de cama, travesseiros , café da manhã ,nenhum desses item com qualidade de hotel 5 estrelas ! 4 estrelas já seria até demais para esse hotel !

Beautiful hotel. It was quiet and relaxing but they had odd rules about not bringing outside food or beverages back to the room. Felt a little stuffy but the service was great. The town itself is beautiful and they had a nice private area on a beach with a shuttle that take you back and forth from the hotel.

Excellent

Grand Hotel Cannigione was a pleasant stay, the location was good and the staff were very helpful and attentive. Breakfast was enjoyable and a good variety of food.

The hotel was very nice but it needs an update. Maybe mini bars in the rooms and irons. Very friendly staff and good ñocation. The beach area need their own toilets. Beach service great.

Very clean and functional small and cozy hotel, locatad 5 minutes walk from the main waterfront promenade. Very nice service starting from check-in and continued throughout our stay, great breakfast. Shuttle to the private beach of the hotel, hosted by Bruno, the man, was great and fantastic experience.

Amazing place only bad thing was that the deck wasn’t open :(

Very pleasant property, relaxing stay and attentive staff. However, the area outside our room was not a nice view and they could do more to make it nicer. Also, had to pay for things like fruit juice, eggs or pancakes if you wanted these for breakfast. I think that is wrong