IQホテル フィレンツェ

Hotel was excellent, breakfast was wonderful. Location close enough to everything but not so much that it feels loud all the time. Most importantly, the staff were all very very kind. Will recommend this hotel to anyone who visits florence

スタッフが親切で、電子レンジや製氷器もありとっても良かった

駅からやや離れているが、従業員の方もフレンドリーで、朝食のビュッフェも品揃えが多くとても美味しかったです。部屋の冷蔵庫に入っていた水、コーラが無料で飲めて満足でした。

Staff was excellent!

Der Empfang, das Zimmer sowie das Frühstück und das Abendessen waren super.

Lovely relaxing modern hotel with welcoming staff and cosy restaurant.

Great hotel.

Nice and pleasant hotel with friendly and helpful staff

Found everything near perfect could not fault anything

It was a great location and excellent service

We just stayed here for the start of our honeymoon. The hotel staff was very friendly and helpful. They welcomed us with a bottle of champagne, and accommodated everything that we needed. They greeted us everytime we were in the lobby. I wish i could leave a 10 star rating!! Thank you so very much. We highly recommend this hotel and will be telling all of our friends for when they visit Florence. Thank you!

Overall, we enjoyed our stay and it was comfortable! Pros: Room was very large compared to our other stays given that it was still very close and walkable to all the main attractions. Room was also very clean! The staff was great and we appreciated the breakfast each morning. Con: I don't think this is an issue of just the hotel, but there seemed to be an odor coming from the drains at all times in the bathroom. This seemed to be an issue all over Florence which was a bit off-putting. Not sure if this is something the hotel can solve for, but thought to just mention it. The room was spotless, so it definitely wasn't an issue of cleanliness.

👍

Over all the hotel was clean and well kept. Excellent location within a shortish walk to the Duomo. Plenty of dining and shopping options. The front desk and bar staff were excellent. My only complaint would be that the wait staff left something to be desired. They were in no certain rush to respond to requests.

Amazing!

Review for IQ Hotel Firenze I recently had the pleasure of staying at IQ Hotel Firenze along with two of my sisters, and I cannot say enough about the wonderful experience we had — largely thanks to an outstanding desk clerk named Jean. From the moment we arrived, Jean’s warm smile and welcoming demeanor set the tone for an exceptional stay. Jean went above and beyond in every interaction, taking the time to explain everything we needed with incredible patience and clarity. Whether it was assisting with directions, recommending local spots, or helping navigate hotel amenities, he made sure we felt comfortable and cared for. His excellent customer service skills truly stood out, making us feel more like a valued guest than just another visitor. The other hotel staff were great also! Smiling and making sure each gave valuable service. The hotel itself was modern, clean, and perfectly located. The amenities were outstanding — from the comfortable rooms to the well-maintained facilities, everything was thoughtfully designed to enhance the guest experience. The spa and sauna were a plus. The breakfast was great, offering a wide selection of delicious and fresh options that made every morning a treat. It was Jean’s kindness, professionalism, and genuine hospitality, paired with the hotel's excellent offerings, that made our stay especially memorable. It’s rare to encounter such an outstanding team member who clearly loves what he does.

I stayed here for two weeks, most places in florence from the hotel were walkable. The staff was friendly and nice. They charged a city tax for 2 weeks when they said I would only get charged the first 7 days so that was a bummer. Overall safe place.

Absolutely amazing

Hotel nuevo, confortable, muy agradable, a unas cuadras del centro, excelente desayuno, personal muy amable. Muy recomendable para ir con familia!

Really great front desk help - elisa helped plan our trips/meals etc which was amazing.