TH デス アルペス ホテル

The hotel is great on each way - great location, big rooms. Amazing views.

While on my stay I had a medical issue arise. The staff was exceptionally helpful and went above and beyond to take care of me. I cannot thank them enough or rate the facility highly enough. This hotel was one of the highlights of our trip!

Liten parkering. Ingen luftkonditionering, ingen ventilation alls... Avsiktligt ur drift enligt personalen, och det var 32 grader varmt. Rörig restaurang, mycket högljudda barnfamiljer och rörig personal. Jag vet inte hur många gånger de kom och frågade vad vi beställt att äta/dricka. Vi bodde och åt fyra kvällar. En kväll gick brandlarmet. Det tjöt i 30 minuter utan någon som helst samordning eller information från personalen. Fint hotell, super rent och fint rum. Men dåligt utbildad personal generellt.

Dinner (included) was not great. Weird menu, confused staff and very noisy with lots of small children around. I don't remember how many times we were asked what we had ordered. Also very little variation of the menue (we had dinner 4 nights) No furniture on the balcony. There was a fire alarm one night, alarm lasted for 20+ minutes. No evacuation management what so ever (no information, no order) Aircondition not operational, room gets kind of hot when it is 30+ degrees outside. Otherwise the hotel is clean and modern.

A massive, sterile hotel with zero charm. The street and river noise is unbearable due to poor window insulation. They have frustrating, unlisted restrictions, like a hidden 10kg weight limit for dogs and a 1-hour app reservation limit for the spa. Don't expect standard amenities; they only provide one free towel, and no robes or slippers. The breakfast area is bleak, and parking is an absolute nightmare unless you pay €15/night for the garage (which is a fair rate though). To top it off, when I checked out early, they shady-ly tried to force me to sign a confidentiality agreement to protect themselves stating that it's not their fault that we leave early while saying it's for the local police (?). Look elsewhere.

Great hotel, clean, spacious rooms, excellent ameneties. Very helpful staff

Spa/swimming area was not properly designed and reservation was needed, eventhough not full.

Clean room. Friendly Staff.

Nous y avons passé une nuit très agréable. La chambre est très spacieuse et la salle de bain de grande qualité. Tout était très propre ! Petit déjeuner très bon accessible à partir de 7h30 mais possible de demander y aller plus tôt si besoin. Gros bémol : le surveillant de baignade ! Insupportable à toujours venir nous parler en italien (qu’on ne comprenait pas beaucoup) sur des explications invraisemblables de sécurité, à se positionner à 50cm de nos chaises longues et nous observer nous baigner avec une remarque sur tous nos faits et gestes, expliquer pendant 15min les différents espaces du spa (toujours en italien) alors que les créneaux de réservation sont de 1h… Personnage très malaisant à cause duquel nous avons écourté notre moment détente au spa. Dommage car les piscine chauffées sont superbes et la vue sur la chaîne du mont-blanc splendide !

While in a beautiful location, the hotel is not upfront about their dog policy. Nothing on their website says that dogs cost per night and I find that extremely shady. It was 20€ / night for my UNDER 10kg dog. On the website it makes it sound like you can bring them for free, yet when we checked in the said we must pay but don’t worry we get some amenities. The amenities included a dog bed and 2 dog bowls… not 20€ worth and unnecessary. On top of that “parking is free” however there were not enough spots to accomodate the massive amounts of people and we ended up not being able to find a spot and there are no garages nearby. So we asked about the indoor parking snd they said we can park there for 15€ a night. Again, what??? It feels like nothing more than a cash grab to be honest and breakfast was the thing I was looking forward to the most and it was very show no go. The bacon was not good, orange juice was bitter and watery, bread was sub par, and some of the fried eggs were under cooked… very unsatisfying. The price does not reflect the quality nor is it honest.

Séjour parfait, équipements top et personnel extra.

parking, clean room

We were travelling via Mont Blanc tunnel to Italy from UK this was our stop over brilliant hotel we had halfboard but we were leaving early next day the hotel arranged a breakfast picnic we were here out of season (ski) so rates were very reasonable for this time of year Will def stay here again.

We are very happy with everything from the minute when we arrived till to the last the hotel fabulous, food amazing, all the staff absolutely wonderful and the best location possible in the world!!!! Big thank you to everyone!!!

Hotel new and clean, excellent service. Beautiful pool and sauna

Ok

The hotel didn’t feel very welcoming. The bar area was an extension of the reception. Apart from myself going to reception to enquire about something, no hotel staff engaged with us for our stay. Breakfast was confusing- all the tables were reserved, so we weren’t allocated a specific table and the staff seemed reluctant to put us anywhere. This happened each of the 4 mornings. Also the egg chef was very moody and monosyllabic. The hotel didn’t do ski passes! Unusual for a ski hotel. The receptionist offered to help me on the app on my phone as it was in italian. I told her I wanted a 3-day pass for 2 adults. When we collected the passes the following day at the ski lift office , she had booked us a 1 day ski pass for 6 people! I wasn’t able to get a refund and rebook. This ended up costing us quite a lot more money than we needed to pay! 😟 The shuttle to and from the hotel to gondola was unreliable. Any finally no towelling robes were available in the room to go to the spa, when I enquired, I was told you had to rent them!

Struttura moderna, ben organizzata e impeccabilmente pulita. Lo staff è professionale, cordiale e sempre disponibile a soddisfare ogni richiesta: un aspetto per noi fondamentale, avendo soggiornato con una bimba di 4 mesi. La posizione ai piedi delle montagne rende l’esperienza ancora più suggestiva. Camera ampia e molto pulita. SPA e piscina davvero carine, l’ideale per godersi del relax. Cena e colazione più che soddisfacenti, con proposte varie e tipiche del territorio. Posizione strategica sia per raggiungere gli impianti sciistici sia il centro di Courmayeur, anche grazie agli efficienti servizi di bus (fermata proprio sotto l’hotel). L’animazione organizza serate molto piacevoli ed escursioni interessanti (che non abbiamo avuto modo di sfruttare, ma sarà sicuramente per la prossima volta!). Ottimo anche il servizio bar. Ci torneremo sicuramente!

Hotel nuovo con camere spaziose e ottimi servizi nota un po’ negativa la colazione povera con poca scelta

Great hotel