ウナ ホテル レジーナ

朝食ルームの準備が遅く、年配女性の対応が悪く朝から気分が悪かったです。 その他のスタッフは親切でした。

長旅になりここで洗濯を済ませてその間公共のエリアでは無料のコーヒーが飲めるという事でしたが全く出来ない、おまけに昼間から大音量で音楽を流して公共の場で話しが全く出来ず．翌日１時間以上離れた場所で洗濯をした。旅行が台無しに。宿の施設には誤りがある。

The staff were all very helpful and friendly. The property has very extensive grounds and large pool . There is a pool bar which plays really loud music not pleasant or relaxing ! The sun beds are cheap and a lot of them are broken. There are two huge out of service water slides which dominate the garden around the pool . Really ugly ! The rooms are very dated and dark, the whole property needs a complete renovation/ refurbishment. Breakfast 5/10 . Dinner in the restaurant was very good and inexpensive. Overall could be a lovely hotel but extremely dated. Do not expect luxury!

chambre propre, petit déjeuner copieux, superbe piscine extérieur

We spent one night here .. on arrival the chap on reception didn’t seem very welcoming at all , very abrupt and miserable . Our room was ok , but very tired and resembled something from the 1970s with its vinyl cushioned floor. Bed was comfortable but had pillows like pancakes . Very helpful and smiley staff at breakfast. Pool facilities looked lovely although we didn’t have enough time to use them .

Ótimo hotel, quarto grande e rústico. Excelente café da manhã e estacionamento fácil. Boa localização para conhecer as cidade da região, mas estar com um carro é imprescindível.

Serviceminded personale og rengøring dagligt. Stedet mangler noget vedligeholdelse og opdatering rundt omkring. Dejligt roligt

The positives- the shuttle drivers a daytime front desk staff were wonderful and very helpful. The breakfast was sufficient and the rooms were large. The lady outside our room until after 11 pm seemed wonderful for the attendees who screamed and yelled until midnight but not as much for guests who paid for rooms to sleep in and the night staffs response of “it’s a party” was very dismissive. The dining room at night definitely takes advantage of the lack of other options in the area by charging high prices. The property is a bit dated and coming during off season does not allow you to use other amenities. I would look at other areas surrounding Bari if you don’t want to stay in the city

Struttura molto bella, caratteristica. Camere ben arredate, letto molto comodo; unica nota negativa la rumorosità dell’impianto di riscaldamento Colazione ottima

Camera pulita ma rumorosa per la presenza dell’aria condizionata

Hotel um pouco decadente porém honesto pelo valor cobrado. Quarto grande e confortável, tudo funcionando bem. Café da manhã razoavel e equipe de atendimento muito gentil. Pelo valor pago, valeu a pena

Tutto

Todo bien

It is not my tendency to leave negative reviews or take photos of a room, but other travelers should be aware of certain things. Number one, the site advertises that they have an airport shuttle. They do not. When I asked about a shuttle from the airport I was told to take a cab. Number two, this hotel is in dire need of some servicing. The room we stayed in can only be described as dingy. The bathroom was not cleaned to any standard, much less of a four star rated Hotel. I was curious how the star rating worked. This hotel seems to gain that rating by providing a little placard in the room that says they offer bathrobes, slippers, shoehorns etc. I suppose one could call reception, if you can get them to answer, and ask for these things, but I don’t think that a four-star rated hotel should make you go through a lot of stress just to get something. Number three cleanliness is not a priority at this hotel. Again see photos. I thought it was nice that they left a little piece of lettuce covered in toothpaste with a hair attached to it Around the sink faucet (I did not tell my wife as she might have thrown up) Also, check out the mildew around the shower, and the photo of the chair that was in our room. You could say it was shabby chic, but in reality it’s just a beat up chair that a thrift store would throw out. Finally, toilet seat was broken.Three pluses: the checkout person was lovely and very helpful. Mattress was comfortable. Restaurant was pretty good.

Tutto super!!

Clean, large bedroom. Resort is old and patched up but ok. Great pool area with lots lounge chairs but pool closes at 7pm. Breakfast was great with a lot of savoury and sweet choices. Need car if staying there. Googlemaps led us through narrow sketchy road to get there but there's a better larger road to get there. And beware the highway exit, it is very narrow and easy to miss.

We had an incredibly frustrating and disappointing stay. Whilst the staff is nice and looking to get the right resolutions, the management is very poor and unavailable. The front desk is reliant on back and forth with their management who have been unresponsive. Issue - the junior suite rooms (302/304) had a sewage smell/stench in 302. We then got given a temporary room (lower category) and then got transferred to 304. This again had the same smell - unsure why they couldn’t fix it or check before reassigning. With a 4 year old, we had to pack and unpack 3 times. Finally got 319 which was habitable. Breakfast and staff around the hotel were generally helpful and well received. The hotel needs a general upgrade for the rating it has but our experience needs a thorough inspection and investigation by authorities. Such smell isn’t acceptable.

Struttura meravigliosa

Le contexte pour ce reposer ne peut pas obtenu dans cette hôtel Personnel passe la journée a jeté les bouteilles de verre très bruyante,des chariots bruyants passe toutes la journée autour des chambres,restaurant très fades à mon goût,entendre les voisins faire leur besoins Bref c’est pas un hôtel pour moi

Siamo stati in questa meravigliosa struttura solo una notte come base di appoggio prima di partire per una crociera.Non è vero che la struttura sembra anni 80 come dicono alcune recensioni, ma piuttosto sembra di stare in una masseria. Tutto è immerso in una vegetazione rigogliosissima , ulivi , palme e sopratutto la pietra bianca tipica pugliese.La gentilezza del personale oltre alla meravigliosa piscina, vi lascerà senza parole