竹林院群芳園

客室関連 ・部屋に電源コンセントが少なくスマホ等の充電に困った ・トイレが和式で困った ・ドライアーが弱くて髪が乾きにくい 食事関連 ・配膳している人が少ないのか段取りが悪く、部屋に入る時も配膳も待たされた 受付関連 ・前の人の受付で時間が取られ、中々受付が出来なかった。人はいるようなので、役割分担をして対応すべき

場所は自然のなかにありとてもよく部屋も広かったのですが、部屋の掃除に問題がありました。 1 部屋の真ん中に髪の毛が絡んだ綿ぼこりが放置 2 洗面所のゴミ箱の蓋にカラカラにか沸いたカラコンが付着したまま 3 最初に使うお茶セットの茶がら受けに驚くほどのほこりが溜まっていた 気をつけて頂ければと思います。 サービスと雰囲気は悪くなかったです。

入浴中に突然電気を消されてプチパニックになって、その後部屋に戻ったら電気がつかず真っ暗で恐怖を感じました。その事に関して特にすみませんと言われただけで、対応がまずいのではないかと思いました。旅行に行ってこんな恐怖感を感じたのは初めてでした

普段は宿泊客に提供していない修行僧向けの臨時宿坊とのことで、きちんと閉まらない窓からの隙間風で寒い思いをしました。寝具も煎餅布団一枚で2泊したら腰が痛くなりました。

偶然、行事の時と重なってしまっていたのでバタバタしていたのは仕方ないが、施設自体が大きすぎているからか、掃除が行き届いていないのを感じた。しかしお庭や建物自体は素晴らしかったし、仲居さんもとても温かいおもてなしをしてくださって、良かった。

妻と1歳の子供と3人で宿泊しました。 旅行の目的としては、共働きで育児との両立に四苦八苦している日々を少しらくしてみよう！というものでした。 結果として、非常に満足出来ました。 料理が用意される、布団が敷かれるこれだけでも私たちにとって普段より楽に過ごせた内容でしたが、お食事時のスタッフさんの子供への心遣いや、旅館内のお庭でのお散歩など歩き始めの子供とでも安心して滞在出来ると思います。 普段ホテル慣れされている方ですと衛生面や、水回り設備に不満を感じられるかもしれませんが、十分私たちの宿泊の目的は果たせました。 もう少し気温が高く、少し肌寒い程度の季節にいくともっと良いかもしれません。

名のある庭園での宿泊を希望していたため、期待通り。 外国からの宿泊者も多いようなので、客室内トイレなどは西洋式に変えた方が良いと思います。 部屋数・宿泊者数と比較して仲居さんの人数が非常に少ないため、 対応していただけるのに少々時間が掛かるむき。 これらの点を改善して頂けたら…と思います。 でも、また宿泊したい場所でした。

L’accueil est très sympathique, le ryokan est superbe. Seul défaut à l’extrémité du village qui a 4 km de long

Property is dated. Onsen was not pleasant. There are two onsens. The older one has a pebble bottom that was terrible to walk on.

Excellent place to stay! Great views and a true traditional Japanese Ryokan. The garden is beautiful and the staff is super friendly. The building is quite old and full of history which adds to the charm. Would stay again.

I booked 3 rooms this time. One of the rooms was dirty, toilet smells very bad, and a tea cup still contain residual tea, probably from previous guests. Other than that, the location was great to explore around Yoshinoyama.

Beautiful tempel garden, there's an outside onsen with view on the mountains, the staff is very friendly

Very helpful friendly service. Food was excellent and not excessive in abundance as at some Royokan. Rooms were wonderful.

We wanted to stay in a Ryokan with a Japanese dinner & hot spring. There were many top moments during our stay: our shoe storage space had our name on it, our private dining room was also marked with our name, hot spring was located on a spa terasse and I had the most beautiful view to the sunset while lying in the hot spring alone. We were very well taken care of. A very simple authentic Japanese experience, which will linger on in our minds for a long time. The food was home-cooked, something I assume the families would eat at home. One night stay was just good, as then we could experience all this, including wearing the yukatas and slipperd, which is also an experience.

If you're looking for an authentic, traditional experience, you need to stay here. The ryokan is nestled in a forested mountaintop surrounded by traditional Japanese gardens and beautiful temples. The ryokan itself is a traditional Japanese inn with hot spring baths, tatami matted floors and extravagant Japanese meals served in your own private dining room. Our room was large with a private bath overlooking a Buddhist temple. I found it uncomfortable to sleep on the floor on futon mats, but my husband and 9 year-old daughter were quite comfortable. I ended up using extra mats that were stored in our closet. Overall, we have an unforgettable experience. Most of it was due to our lovely hostess, always dressed in beautiful kimonos and so very sweet. She made us feel like family. She enjoyed preparing extravagant meals for us. The food was very traditional. It included egg omelettes, sushi, a wide variety of fish, rice, soups, salads and other foods that were foreign to us, but we tasted everything even if it looked strange. I'd definitely stay here again.

Chikurinin is a nice genuine Ryokan. We enjoyed a great service during our stay and the food was really good. The building is nevertheless oldish with an eighties look, it really needs to be refurbished.

晚餐與早餐非常豐盛美味！一早可到旁邊庭園散步賞景。

This is a great ryokan in the heart of Yoshino-yama...a mountain village for those who like to explore culture, temples, and shrines admist nature. The food is delicious.

Beautiful, traditional style Japanese ryokan that lives up to its description. Former Buddhist temple with extensive, lush grounds. Westerners will be welcomed warmly and a tiny bit of English is spoken by various workers but be ready to just go with the whole ryokan experience (tatami floors and futon mats, no shoes worn in hotel, Japanese fare for breakfast served by a very professional and kind female server). I think there are some western style rooms but they were not available for my stay. This was the only hotel available anywhere near Kyoto for sakura (cherry blossom festival). 1.5 hours away, up a steep hill with twisting roads and trains don't run after about 20:00 (8 o'clock p.m.). There was a huge national park nearby and my only regret is that I didn't just give up on sakura (which was underwhelming) and go hiking in the park - which is what most of the people who stay at this place are there to do. Nature everywhere - gorgeous and relaxing.