星野リゾート 界 川治

連泊しましたが、部屋のソファー・堀炬燵・ベット・温泉がとても快適で、ゆったりと出来ました。朝夕食とも手間の掛かっているお料理で、美味しく感動しながら頂く事が出来て量も十分でした。土鍋のご飯が特に美味しかった。 スタッフの皆さんの笑顔と挨拶が、居心地の良さを倍増させていると思います。

サービスは抜群に良く、食事も素晴らしい。 何度でも行きたくなるお宿です。 １つだけ難を言えば、麻の浴衣の肌触りが良くなかった。でも本当に良いお宿でした。

Wonderful place - great staff and the restaurant is amazing. Rooms are very nice. Onsen is nice and clean but a little tired.

We were the only foreigners at this very cool onsen inn. The meals( halfboard) were very fancy and very Japanese, which was fun for us as a family. Our Japanese-style room with tatami mats, a living area, balcony overlooking the river was comfortable and relaxing. The staff was super friendly and helpful. We loved our waiter, Tiger or Tiga, most of all. It was about 45 minutes drive to the main shrine in Nikko, and we found a nice hike in a canyon near our inn the second day. Three nights felt like the right amount of time to stay before moving on.

很好

Absolutely stunning hotel with very friendly staff and lovely onsen!

Great

溫泉非常好，環境十分舒適，員工服務態度非常好

Amazing experience - food, onsen and experiences (such as paper making)! Staff is incredibly friendly and helpful. The place is really stunning, especially at night where the atmosphere is just incredible. In particular, bathing in their open air onsen while snowing was just a dream. We loved every second! A suggestion to travellers from Tokyo: the most convenient way to get there (despite what google maps says) is the Tobu line service from Asakusa station to Kinagawaonsen, changing with a local service to Kawajii-Yumoto (the hotel will pick you up at the station). It may be slightly longer than other options but it’s very comfortable and easy.

It's our fault for booking a non-refundable hotel but given our cat got a blood clot and required daily supervision, we had to cancel our trip. Hoshino Resorts KAI Kawaji, with almost a month in advance, did not care about our situation and wouldn't even give us a voucher to reschedule and happily pocketed our $700. Again, it is our fault, but we will not do business with non-refundable hotels again. Lesson learned.

Wonderful experience. Nice staff and a very relaxing environment

Good food Good Onsen ..Employees were rather weak at speaking English but were very helpful and polite

飯店設施和服務人員素質都非常好，但是交通真的不便利。

This place is amazing! The view from my room was why I initially chose this ryokan, and the outside onsen is a must. The foot bath was a lovely surprise as it gives you a breathtaking view of the running stream and mountains in the distance. The half board was the best I’ve ever had—such thoughtful flavors (I especially liked the pickles)! Plus, the people are so nice here! (I was happy to hear there was a shuttle offered to go back to the Kawaji Yumoto train station though I did walk about 11 minutes going.) I would definitely come back to this ryokan if I’m ever in the Nikko area again. Thank you so much! Some things to note: there are some medium sized flying bugs that will glue themselves to the sliding door. Be careful opening/closing the door if you don’t want them to get in. (I hate bugs but I reminded myself that I am in nature and visiting their territory. ;p) Also, my intended train going back to Tokyo from Kawaji Yumoto was fully booked, so the station agent explained that I had to transfer a few times to get back to Tokyo. A minor inconvenience since I arrived 40 minutes later than my intended time. Not a lot of trains come through though, so you might want to keep this in mind when booking your stay.

寧靜舒適服務10分好，職員友善，食物一流十分滿意

We had an amazing time, the ryokan was beautiful, people extremely nice and the food was excellent!

Great and memorable stay!

員工服務很好，若加強送迎服務更好。

Absolutely 5-star service, great environment, our room was facing the mountains, giving us a calm and relaxing vibe, the hot spring experience was amazing with tasty lemon water, tea and popsicles. Definitely get the half board option, great food with a good variety each day, and there aren't many restaurants nearby. Amenities were kinda old but super clean.

Beautifully quiet isolated resort. Limited train service to the area and no taxis. Food service and onsen were excellent, after they initially could not find our reservation.