星のや富士

スタッフの対応、星のやさんさすがだなと思いました。 晴れていたら富士山が綺麗に見えただろうなと思ったのでつぎは晴れた時にいきます！ 食事の準備、片付けも素早く丁寧に説明してくれました いい休日を過ごせました。ありがとうございます

サプライズでお祝いもして頂き、お部屋も接客も全てが素敵でした。

日頃の喧騒から離れて星のやワールドを体感しました。 富士山は様々な表情を私達に見せてくれて外に設けられたこたつに入って至福のひととき。最高でした。 スタッフもフレンドリーで 様々なアクティビティも自然に手慣れた安心感。また、訪ねたいです。

お部屋の目の前に壮大な富士山！ 素晴らしい

My favourite stay ever! If you like somewhere quiet, with some tranquility, relaxation and nature, this is perfect. The view of Mt Fuji with the kotatsu under the night sky made this so memorable. However, keep in mind that the location is remote, so is more ideal as a stay within the properties. You can get a taxi in and out, but can be a bit of a hassle.

A Life-Changing Experience at HOSHINOYA Fuji I recently had the privilege of staying at HOSHINOYA Fuji, and I can say with absolute certainty that it was a truly life-changing experience. From the breathtaking views to the exquisite attention to detail, every moment spent here was unforgettable—but what made it truly special was the kindness of the staff. A special thank you to the individual who delivered my cheese and fruit platters and wine on February 10, 2025. The genuine kindness, warmth and care in her service made it feel like more than just a meal—it was a gesture of hospitality that spoke volumes. That same evening, I had the pleasure of sitting and speaking with her during the movie screening. That simple act of connection, of shared conversation and kindness, was a highlight of my stay. It’s rare to find such heartfelt engagement, and I am deeply grateful for that moment. Truly made this Canadian in a foreign place, feel welcome and calm. I. Alignment with the beautiful scenery! HOSHINOYA Fuji is not just a destination; it is an experience of tranquility, beauty, and human connection. The staff here don’t just provide service—they create memories, and for that, I cannot thank them enough. I leave with a full heart, clear mind and a profound appreciation for the kindness that defines this incredible place. To the entire team: thank you for your warmth, generosity, and for making my stay something I will cherish forever.

Perfect escape! Perfect view of Mt. Fuji

服務人員親切、工作效率迅速。

非常好

My stay at Hoshinoya Fuji was truly unforgettable! We were graced with a beautiful view of Mt. Fuji throughout our stay, and on our last day, we were lucky enough to see it in its full, clear glory—a moment I’ll cherish forever. The staff were impeccable—welcoming, attentive, and consistently ensuring every aspect of our experience was perfect. From the stunning scenery to the exceptional hospitality, everything exceeded our expectations. I’ve already recommended Hoshinoya Fuji to my friends, who are eager to visit, and I’m looking forward to returning myself. It’s a truly magical retreat!

Beautiful view and experience

房間就能看到富士山，視野無死角。 因為遠離市區，所以出行不方便，建議自駕，因為計程車也不好叫，即使有觀光巴士，因為車程和等候也是不小的時間。 如果要離開星野富士則需要打電話同之前台接自己下山，他們會詢問是否需要幫你訂計程車。 山下就是自然生活館，如果搭乘周遊巴士，可以選擇自然生活館下車，步行10分鐘即可抵達接待中心。 附近僅有自然生活館，要便利商店的話建議在其他地方買完再來飯店。 Main dinner適合飲食習慣較健康的族群，room service晚餐的壽喜燒牛肉非常好吃，建議搭配他的tororo沾著吃，tororo是用山藥長芋等打成黏稠狀的食物，配著吃不膩。晚餐的話服務人員會在1個半小時後來收拾。 如果你想好好享受假期不是追行程的話，一直在飯店裡其實很舒適，早上有森林伸展（免費）煮咖啡（免費）有自制香精（免費）劈柴體驗（免費）下午茶(免費）這些可以享受。最高處的library cafe可以讓你很放鬆的享受時光

No me gustó el trato

Fantastic views of Mt Fuji. Great hotel for a couple of nights to chill out after a trip to Tokyo.

It is very beautiful place snd it would be 100% relaxing if there will be more flexibility with booking restaurants and other activities. We stayed three nights and were unable to go to restaurant of our choice. Otherwise, staff was very friendly and helpful, view of Mt. Fuji from balcony was wonderful when weather was right.

The view was excellent. But we needed to have hotel car from hotel (in the middle of mountain) every time, so we had to return to hotel quite early.

Location of hotel is excellent for full view of Mt Fuji. However, it may be tricky to locate if you are taking public transport. Staff are friendly and service is excellent. Not for travellers who are in a rush. Take time to enjoy the peace, tranquil and refresh oneself.

The staff were wonderfully friendly and helpful. Unfortunately the 1 day/2 nights we spent here were rainy days. Our canoe experience was cancelled of course. And after half a days time, we felt very restless and a bit trapped. The compound overall is quite small. We thought we could take a hike in the drizzle but there were not any paths through the trees, as advertised on their map. We walked up and down the compound (a lot of stairs) to find a trail but the trails were either blocked off (due to rain) or non-existent. No trails were clearly marked. To get in and out of the compound you need to ask the staff to drive you a short distance to a lower parking lot area, where then you would have to call a cab to go "into town". Given that we were there for a such a short time and had a scheduled dinner and 1 mid-day activity (the smoking workship), it didn't make sense for us to make the trek out of the compound. The smoking workshop was not so much of a "workshop" but a quick 15 min. demonstration of woodchips, tabletop smoker, with a charcuterie board. It left much to be desired. The in-room shabu shabu and sukiyaki was delicious and the highlight of our stay. I do wish however, the vegetable pairings were different for the two meals but I understand that it's local ingredients. Eating on the balcony under the heated blanket was also the most unique experience of Hoshinoya. We also never got to see Mt. Fuji due to the weather.

超讚的旅遊體驗，最美麗的富士山河口湖的景色盡在住房內，在這裡可以完全放鬆心情享受慢活，一生值得至少來住一次！

One of the most memorable places I have ever stayed. Stunning architecture and the view - wow! The staff couldn’t have done more for us and the attention to every small detail was exceptional.