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It was a wonderful stay! We would especially like to thank Ms. Akilay at the reception for her kindness and care. The breakfast buffet was plentiful and delicious. The room was well maintained and very clean. We've spent two nights at Bugu hotel and we were very pleased with everything. Definitely will consider staying here again when we return!

Room did not look like the design twin that was advertised. It was still comfortable but disappointing in that it seemed like a downgrade. Night shift reception did not explain much at check in. Breakfast was enjoyable, wish someone would have come around to our table and briefed on ability to have eggs made

Hôtel très bien placé proche centre ville Hôtel en rez de chaussée Belles chambres confortables Très bon petit déjeuner de produits locaux Personnels au top

The hotel staff were very helpful as I arrived around 2:30 am. The room was great, and the bed was comfortable. I was happy to see a tea kettle. Breakfast was good and plentiful. I had my laundry done, which was reasonable. The only downside was a very noisy wall ac in Room 12. It would randomly make knocking noises, enough to wake me out of a sound sleep. It needs to be fixed. Also, I was charged for my room at check out even though I had already paid on Hotels.com. It took great effort to get the money refunded as the girl at the desk did not speak English.

The staff was very amenable to assist. One morning they opened breakfast early. They arranged a prepay taxi to the airport

An incredible boutique hotel in walking distance of all sights in Bishkek. Modern and comfortable, the staff at Bugu hotel are very friendly and go out of their way to help. Great breakfast. Highly recommended.

Helt okej hotel. Lite hård säng och rätt lyhört. Trevlig personal 👍 något som jag tycker är viktigt. Bra gångavstånd till allt du behöver. Priset är okej. Lite högt kan jag tycka. Men med tanke på att det ser nyrenoverat ut så kan jag acceptera det.

Nice hotel, friendly staff, good service and central located.

We really looked forward to this hotel, and were not disappointed. Very nice rooms, great staff, very simple but good breakfast. Great atmosphere and decor all around. My only gripe was that the AC unit in my room was very loud and went through cycles where it sounded at times like it was about to fall off the wall - as a result, I turned it off. Probably worth fixing. Everything else was perfect. Thanks Bugu!

Home-like atmosphere, friendly helpful personnel, comfortable rooms, a variety of good food for breakfast .Also liked the interior design of the rooms and the lobby.

Overall, the Bugu hotel was excellent. We arrived early in the morning on an overnight flight from Istanbul. We were able to check in early and have breakfast before getting a little rest. The hotel staff was very helpful and the rooms were comfortable and quiet. My biggest complaint was that the room was very dark, even with all the lights on, but other than this one fault, I give it high marks. I’d stay there again on my next visit to Bishkek.

Nice hotel, staff are very friendly and helpful. Good location, can easily walk to city center and parks. It will be ideal if wifi connections can be improved.

The girls at the front desk went out of their way to welcome me and accommodate my extremely early arrival, 6.00am. They were helpful, considerate, friendly and thoughtful and made my stay enjoyable. On the other hand, the young boy at checkout time was rude, unsympathetic, thoughtless and inconsiderate. He kicked me out of the room at 12.01. Miserable people shouldn’t be in the hospitality industry.

I loved how modern the rooms were at the Bugu Hotel. The bed was comfortable, the shower great and they supply bathrobes and slippers. Breakfast was tasty and served in a bar setting. We were able to walk to restaurants and the mall. Friendly staff

Very nice boutique hotel, close to center city. Located in a quiet neighborhood, offers nicely decorated rooms with comfy beds. A "hall/breakfast" area has a modern design and offers a relax atmosphere, a good variety breakfast and books to read while you enjoy coffee/tea. Definitely will stay again.

Angenehmer Aufenthalt, sehr schöne Zimmer, einzig der Internetempfang war im hinteren Teil des Hauses sehr mangelhaft. Das Frühstück ab 0800 ist relativ spät, wir erhielten aber ein Lunchpaket.

Great clean, new boutique hotel close walking distance to Osh markets and city square. Breakfast was plentiful with attentive staff. Welcome coffee was a lovely surprise. Recommended.

Super confortável e com atendimento bom!

Staff is nice

Everything was good… just wish there was appropriate lighting in room…