ソーチャーティ カーサ リゾート

It has a lovely sitting area under cover, but in the fresh air. So the bar is very good. The location is ok, a couple of minutes drive from a Mall. Room was ok, certainly large. But they did some really basic things poorly. No receptionist and he was really not bothered. I think i saw him on reception once out of 20 times i went past. There was no soap, 1 small towel between 2, not shown round facilities, just to the room, no water in the room, Cleaner didnt knock when coming in, security guard unhelpful. All such tiny things, but so easy to get right. They have a nice building, so looks great in the photos. But i had better service in an unmanned air bnb.

Very peaceful, serviceminded and helpful staff,the room where clean and comfortable. Very good food in the restaurant but the time drone ordering the food to it were served was to long.

Very good place, nice people

Nice area, gps telling wrong road, bur we found it. Very nice staff and place to stay.

Very good. Good service and good premecies

A really nice spot. A very social place, you meet people here. The people who works here is nice and friendly.

They were very helpfum in that i was late to arrive but the maintaind the reservation to which I thank them!!

It was clean place the only down side is bathroom light was not working

The overall the hotel is average, poor room service, no many options of food, the mosquito net slightly tested, the towel was dirty , if you ask something or order a food or hot beverages it will take close to 2 hours, on 17 Nov. One of their waiter overcharged a meal and i realised later on the calculation was wrong, i won't go back there, it's a casual place with poor service, no hotel mpesa account or till number

Shabby, no airport transport Poor communication No towel in room…

This worked for us as we had a late flight and it was affordable. However, we spent more for the shuttle than the hotel and nothing was open when we woke to have breakfast etc and the area was “not recommended to walk around” from the shuttle driver. There were killed bug smears all over the walls and we didn’t feel safe as the windows were all broken and easy to get. The hot shower, not coffee, no shampoo stuff is all aside and we’re not the biggest issues. For the first night in Nairobi I would recommend a better solution closer and safer.

The property is located in a safe clean and posh neighbourhood, which is quiet as well. The staff, Salome was so kind and helpful. I enjoyed stay and would go back.