デュロイ ホテル

The room photos on the website and app is not same as real, and the noise of the street is too much. The only thing was good was the breakfast.

Staff support was suboptimal you wrote that I could have a free upgrade if roos were avaialble they told me rooms were available mais they refused to upgrade unless I add 15 us dollars per night and they kept repeating me the same thing room was very small with smonking smell inside I would like to ask you compensation as they said go back to expedia as you did reservation with them not with us

Not good experiance

Thank you

The hotel offers excellent service in a fantastic location. The customer service was highly professional, making the stay even more enjoyable. The convenient location is a significant bonus. My only suggestion would be to include complimentary drinking water in the rooms for added convenience.

Dårligt , Vi Frost , ingen varme og ingen strøm og ingen morgenmad som der blev beskrevet

The hotel is fairly good, but does not have a microwave in the room, and the heating ventilation was not convenient.

TERRIBLE BREAKFAST

thats my second time and i love this hotel

very clean , electricity 24 hours wifi free water all the time

Freundliches Personal.

Das service war sehr schlect und viel staub und schmutz in zimmer . Es hat mir uberhaubt nicht gefallen

As much as I want to write something good about this property I couldn’t find any first of all for I stayed 6 days the electricity will be cutting off every hours the first day or two hardly we had electricity( they said they are in the stage to replacing generator and Farnk tomorrow everything will be fine but it’s not) the bathroom it’s really smell Everything in the rule it’s really old style

The shocking part that 2 times the Receiption denied my reservation that was a confirmed Expedia paid reservation. Then after long diathermy did let me check in. The TV was not working.. the safe was closed and the said you have to wait till tomorrow.. upon my insistence they found some one to open it

N/A. Thanks and wish you a great day. Best regards, ys

Not good not nad No mini bar in the room must have one

worst Hotel, worst Frondesk "Hell dears, I was in this hotel for 5 nights, honestly I saw it's 4 starts, but i can't give even half a start only for it's location. other wise the front desk is not professional, doesn't know how to treat a client. - room is very small and decoration is very very bad I asked nicely can I change the room, they said no this is what you have choose, they would nicely agree and ask for extra money this is the pro does. but they don't even smile etc. - and I had to renew my room key every day with out they bothering I have 5 nights. etc. -the TV is very small and there no space for it so it look like it's hidden can't even use it, - the balcony is not on the city view it's only on Electric generator and can't open it and take clean air and you can measure a lot of issues in this hotel. worst hotel and worst front desk."

The property was clean and the breakfast was good but the staff at the reception were very rude and moody especially the lady. It would be ideal to have someone at the reception who can atleast speak English

location, friendship of the staff, excellent and quick service

Jag gillar den hotellet det är lugnt och fint och mitten i stan