ヘーレン・ストレイト・ホテル

Good location and cozy room. Staffs are very kind

便利なロケーション

全体的には悪くないですが、朝食内容がプアーだったのが残念ですね。

ロケーションや部屋のコンディションは良かったが、朝食がプアー。バフェの選択肢の充実を期待。ホテルの朝食では珍しくフルーツがなかったのもいただけない。

早く到着したにも関わらず、チェックインさせていただくことができました。 部屋へは階段だけでエレベーターはありません。大きな荷物を持ってきた人はちょっと大変かも。 部屋はこじんまりとしていましたが、必要なものは揃っています。シャワーは部屋のスイッチを押さないとお湯にはなりません。あとヘリテージフィーを３RMだったか２だったか支払いました。

The towels were gray instead of white. The shower drain had some issues. Room had pretty furniture.

Good

Nous avions l’hôtel en face. pour éviter d'être sur la rue. la chambre que nous avions était très bien car très spacieuse et pas côté rue, climatisée, eau offerte. et dans le centre donc parfait pour visiter et revenir se rafraichir, se changer plusieurs fois par jour (il fait très chaud!). mais Malacca reste bruyante. l'accès à la chambre est assez complexe, il faut être en forme (beaucoup d'escaliers) et des bagages pas trop lourds sinon c'est très compliqué. Petit déjeuner super et personnel adorable et très serviable en général.

Great little hotel

My review and feedback is specific to the special villa suite The advertisement of the room being 100M from the hotel is a bit misleading. The villa is an entirely different address, offsite from the hotel and in a residential area. Access to the villa through the hotel back gate. The unit is more an AirBnb not not really a hotel room. The house is nice and spacious, but not readily accessible to Jalan Tun Tan Cheng Lock. Most visitors would assume that the facilities are located near the advertised street address, where it's easily manageable to reach the main attractions.

Highly recommend for family. Amaze by the spaciousness room.

Overall not a bad experience. However not suitable for old folks or small kids due to the narrow staircase.

I like: cleanliness, the Superior King room can accommodate for 4 pax. It's a great idea for family with kids but might not be good for elderly since the bedroom is at the upstairs. The design gives the feeling of relax, comfort.. I don't like: the ground floor is quiet and should make the atmosphere more lively. However the main hotel "Heeren Palm Suite" at the opposite is a good one... it's a good experience staying in a Baba-Nyonya hotel in Melaka! What do you think having a cup of coffee in a Baba-Nyonya hotel?

Property is clean and well kept. Beautiful building/rooms with a mix of old charm and modern touch. Lovely staff.

One of our favourite stays in Malacca. The service staff are excellent and go all the way to help. However, they had to shuttle between Heereen Palm Suites and Heereen Straits Hotel. Breakfast was a decent spread of local food and we loved the handmade epok epok with lots of fillings (and feelings). Great location but a nightmare getting Grab into and out of the area during the long holiday weekend, otherwise it should be fine. Overall, a pleasant stay for a family of 4.

Everything was great..got an upgrade for my birthday

A lovely stay in a great location!

Front desk staff are friendly and helpful especially Yana, she provide detail information abt the hotel and things to take note and SOP at Jonker Street night market

Great access to Jonkers walk and a short walk over the bridge to Heritage sites of Malacca. You will find lots of shopping opportunities not to mention numerous places to eat all within easy walking distance. Staff are friendly and helpful. Great base for a Malacca visit

The Silky Suite is spacious, clean and very comfortable, with good amenities. The staff were also friendly and helpful.