マカリスターテラスホテル

The hotel staff were very friendly and very helpful and I would give 5 stars to them. The aircon was not cold enough even after setting 16C and strongest blower. A single card was provided so the electricity would cutoff when we left the room. Location was ok

Location excellent for walking around and exploring. Room was huge and lovely - only problem is the rather steep stairs up to the room if you choose a twin bed room. Staff were very friendly and helpful.

Liza is a friendly and helpful staff

Truly satisfied with the hotel. It has been my best holiday stay ever. Love the location, walking distance to Penang’s famous food. Hotel staffs are polite and very helpful. The ambiance of the hotel is beautiful and the cleanliness is great. Will definitely come back. Susan Johor

Nice hotel in centre of Penang.

Pleasant stay at this charming heritage hotel. Like the cleaniness, friendly staff and decor of this heritage hotel. Location is good for exploring Georgetown’s street food scene. A small minus is hotel has no lift. So ask for ground floor room if you have heavy luggage.

Basic amenities provided. Room and bed comfy.

Friendly staff and good service

Great stay, good location and really comfy. Would recommend!

Sehr saubere und gute Unterkunft. Das Zimmer war super ausgestattet und hat seinen Zweck erfüllt. Besonders hervorzuheben war die nette Dame an der Hotel Rezeption. Solch einen herzlichen Empfang hatte ich noch in keinem Hotel. Sie hat sich sogar die Zeit genommen uns Tipps zum bereisen von Georgetown zu geben. Ich würde in diesem Hotel direkt wieder buchen! :-)

Liza is a truly wonderful manager. She went above and beyond to help us including excellent restaurant suggestions. The hotel is very nicely presented and the beds and sheets great quality. For us the only drawback was the room not having a window. It is a beautiful old restored building so this is the reality for this type of boutique hotel. That said, once the air conditioning was cranked up the room was fine. We would not recommend hiring a driver via the hotel to tour the city. It would be better to go with someone who speaks English and who can explain a bit about the city.

This hotel is a nice little, I believe 20-room clean hotel with large clean rooms and an amazing friendly staff. In particular, Liza is exceptionally helpful and friendly and if you wish, she can arrange for day tours. Excellent hotel. No complaints whatsoever.

Unable to close the bathroom door. Could hear air con loudly in bedroom. Surrounding area dilapidated.

Fell in love with this place instantly! Very friendly and helpful staff that makes the stay felt so totally at home. Location is convenient within walking distance to local landmarks and yet strategically hidden from the buzz and hush for a perfect and restful stay.

Fantastic room furnishing and attention to detail. Lovely longue and guest area upstairs.

Amazing place, lovely staff ! Very clean, great location. Perfect place to stay, will return anytime !

100% book this place!! Was amazing from the moment we walked in. We were greeted with a complimentary drink by the amazing Liza. Liza was so helpful and went above and beyond for us. Informing us of the best places to visit etc. we were given an upgrade when we arrived which was amazing. The room was clean, modern, comfortable and the WiFi was strong. Thank you Liza you were incredible!

Location is convenient, walkable to old town area. Located in a quiet street. Everything's ok, but not outstanding. Some staff very nice and helpful. Overall, its worthwhile to stay.

The staff had worked above and beyond for us. Especially Lisa (front office).

Cute small hotel with wonderful staff, clean and good location.