Platinum Service Suites Kuala Lumpur KLCC

チェックイン時に予約やデポジットの支払いをする必要はありません。当日、WhatsApp でこの写真を受け取りました。荷物がドアの外に置き忘れられ、部屋に持ち込むのを忘れたため 200 リンギットが請求されているとのことでした。部屋に持ち込んだのに、このメッセージを受け取ったのは 5 分も経たないうちでした。ホテルまたは Traveloka の利用規約には、部屋の外に置き忘れた荷物には罰金が科されるとどこに書いてあるのでしょうか。何の警告もありません。荷物だけを持ち込むのを忘れたのに、非常に不公平です。また、管理スタッフとはコミュニケーションが非常に取りにくいです。スタッフは労働許可証を持っていないように見え、スタッフ ID を尋ねても見せてもらえませんでした。私たちはあなた方側から騙されたと感じました。デポジットは現金で支払わなければならず、チェックアウトすると 200 リンギットの現金が差し押さえられ、この出来事が起こったのです。Traveloka ホテルで予約したのが、きちんとした管理のホテルではないと感じました。このホテルのせいで休暇気分が台無しになりました。

ホテルでの心臓断食は本当に満足です

Ketinggian-nya membuat panorama keindahan-nya terlihat di atas gedung, lumayan semua dekat sama shopping, ke mana-mana berapa menit saja. Tempatnya sangat bagus, tapi kamarnya lumayan lahh, standar bersih.

Jika booking lewat travel agent, bersiap anda tidak akan mendapatkan service yang baik. Anda telpon ke agen pun tidak pernah diangkat, sampai mau check out baru diangkat. Apartment ini sebenarnya bagus, tetapi dia ada 2 macam, langsung booking dengan hotel atau dengan agen-agen travel ini, jika dengan agen travel ini siap-siap anda stres! Ada komplain di ruangan, misal ada yang tidak bisa dipakai, semua di cuekin! Parah sekali. Not recommend buat nginep di sini lagi!

Very good, cheap & very very recommended.

Firstly, how come we need to pay for luggage man? Pick luggage at lobby to bring in the room. When I get the luggage in the room the man requested to charge/ pay the service. Very disappointed! This is the worst hotel/ apartment I got. Second, luckily this picture only I can upload. Actually I have a lot of photos to share. We pay so expensive but what we get? I thought I can enjoy the holiday with my family. Very disappointed. I'm working hotel lines in Singapore. Act you need to provide many thing in the room. What we get - the room no hairdryer, no basket laundry, no dishwashing liquid, no kitchen towel, no tissue paper in other toilet, no bath mat, no hand towel, no slippers. The tv and kitchen light wasn't not working also. The sponge you all didn't change. The linens got stain! It's very bad. Everything bad! Very disappointed! Very different from other apartment!

Bau tak sedap pada kasur nya dan kasur tambahan nya. Big liar! Pembohong saya bayar untuk 3 kamar tapi kami di kasih 2 room dengan alasan penuh! Not good lah! Tidak perlu bohong bilang ada 1 kamar tapi nyatanya tidak ada!

AC kamar Utama rusak, Makanya di sediakan Kipas angin, tapi AC kamar Kecil Dan Tiang tamu dingin, deposit terlalu banyak, mereka minta deposit 300rm, pada saat Cek out terlalu lama kami menunggu untuk pengembalian deposit, sehingga kami telat ke bandara.

Best sangat, dapet pemandangan yang cantik 👍.

Check in was a breeze. The unit we got was not the unit that was shown in the picture so the pictures were misleading. Picture showed an island in the kitchen and a bathtub in the bathroom- the one we got had none of that. But very good value for the price we paid for. One of airconditioners in the dining area was leaking causing me to slip and fall. My hand caught the fall so I strained my finger. It 's been 2 weeks and I still have limited movement on that hand. We lodged a complaint and they immediately informed us that they will get someone to fix it. Overall, good value for money!

I booking for 3 room, we paid fr 3 room, we get only 2 room,

Best lah, tempat pun lawa puas hati.

The unit staff is really helpful, they are responsive and responsible. The check in is smooth. The facilities in the unit is complete and the cleanliness is fair. Some cushion and towel are ripped. I lodge complaint to the staff at 11 pm, and within minutes the staff send new sets of towel. This is amazing. The pool view is breathtaking with 3 amazing buildings ' view. KLCC, Kuala Lumpur tower and Merdeka Tower. However, there is lacking of shower facilty, changing room is not available at all and we have to change our swimming suit to dry clothes at the corner of the swimming pool.

Agent overlooked our booking. Booking for 6 people and 3bedroom but only got 2. Promise to give 2 extra mettress. Only got 1bed, 1 access card, 1 parking, another 1 parking need to pay rm30. Reason too many people. Non sense. Lift too busy. And found pampers belong other person. Not sure they do the cleaning or not. For sure not come again under this agent.

I had the most pleasant stay here thank you Mr. Alam for the hospitality.