セピロック ネイチャー リゾート

発熱を伝えたが、特に何の応対もなかったのが残念だった。ホスピタリティの中でも、弱っている客への対応が何かしらこのクラスのホテルにはあってほしい。

ジャングルの中にあるホテルという感じが素敵でした。 ホットシャワーがもう少し出れば…

チェックインしてから部屋までそこそこ歩いて行くが、バトラーは一切荷物を持たないという始末。部屋に入っても、シャワー温水器の使い方やその他の説明は一切無く立ち去った。極めつけは夜中にエアコンが寒くて消そうとしたら電池切れで作動せず電話も繋がらず外は真っ暗で出られず朝まで寒くて寝られずおまけに風邪をひいてしまった！四つ星クラスでこのレベルの対応は驚きです！ ジャングルの中のコテージで雰囲気はとても良いので大変残念である。 今後滞在を検討している方の為の体験談と感想として書きますが、hotels.comは悪い口コミは意図的に載せないので書いても意味が無いかもしれないがやはり証拠としての意味もあるので書きます。真実の口コミとして是非とも載せて頂く事を強く希望します！

緑が気持ちよくて、自然のサウンドに包まれるし、最高に癒されるホテルでした。ウランウータンの施設も近くて最高。 シャレータイプの部屋の中は清潔で快適です。空調も不満ありませんでした。虫よけが部屋に備え付けてあるのもいいですね♪

ホテルの客室は、ジャングルの中の小屋のようになっています。朝はいろいろな鳥の鳴き声が聞こえてきます。オランウータンセンター、マレーグマセンター、熱帯雨林センターに行くのも便利です。

バスタブも有り、リゾート ホテルと言うか、ペンションといった感じです。スタッフは東南アジアのごく普通の対応です。

Virkelig dejligt hotel med god service, god mad og ikke mindst fantastisk beliggenhed lige op af Sepilok Orangutang Rehabilitation Centre og regnskoven.

I wish we had planned a longer stay. The photos do no justice to the place. Simply fabulous property and really great staff.

Brilliant accommodation in an amazing setting. Short walk to the Orangutan and Sun Bear Rehabilitation Centres. Staff were excellent.

The chalet was very comfortable and you felt as if you were living in the rain forest, beautiful grounds. The hotel could do with a bit of updating and would be lovely to have a pool. We thoroughly enjoyed our 2 nights there though, food good, cocktails average. Ideal location for orangutans and sun bears.

Made up so 23 lodge houses in the Borneo rainforest. We were in number 22 one of the furthest away from the main building. I loved being here as you felt part of nature. Just be careful with the wooden board walk as some areas are even due to the rainforest’s tree roots intertwining the boards. We were luck to have visits from orangutans twice while we were there. The first experience had the orangutang crossing the bridge near our lodge approximately 20 metres away. That made my holiday!

The chalet type accommodation, with verandas, is very spacious and comfortable. Particularly liked the walk-in bath. The seating area around the bar is also very comfortable and the food is excellent. The highlight was an orangutan and baby coming around the chalets one morning.

loved that itwas close to the sanctuary would likefood and drink available a bit later

Stunning grounds!

Staff is nice, huts are big and clean, the space is really pretty, if you’re lucky you will see wild orangutans coming to the hotel.

Hôtel dans un jardin très nature avec son lac. Très bien situé pour voir les singes. Le restaurant est bien et le personnel sympa. La propreté de la chambre n’est pas au rendez-vous (poussière et toiles d’araignées sous le lit...)

Exceeded our expectations. Beautiful setting, excellent quality food and choice - we are veggie - and so relaxing and chilled out!

We loved our stay here. The chalets are spacious and comfortable and the surroundings absolutely beautiful. Lovely to lie in bed listening to the sounds of nature. The food was good and varied. The orangutans and sunbears are less than 5 minutes walk away. Just wish we had booked longer to relax and enjoy the surroundings.

Every person that worked there were welcoming from the day we arrived to the day we left... We stayed 6 days for RnR and absolutely loved this place. Meals and drinks are on the pricier side than other restaurants and street food, but you get what you pay for. The cocktails were skillfully mixed and tasted superb. The meals were delicious... My husband thinks the Beef Rendang is the best he has ever tasted. The rooms were cleaned daily and whenever we reported something broken it was fixed the same day upon our return from the days activities. Would highly recommend this place.

SNR was such an oasis after our two nights in the jungle. We absolutely loved our chalet which was very clean & spacious & overlooked the lake. The restaurant was gorgeous but some of the waiting staff were quite unprofessional - maybe they were only new? The whole resort was well maintained & the staff very friendly