サンセットシービューバケーションコンドミニアムシティセンター @ IMAGOショッピングモール

ホテルではないので、レセプションもなく連絡を取るのに苦労する。予約してからメールは来るものの返信しても全く連絡なく、ラインも既読にならずで連絡が取れたのは前日。 ちゃんとチェックインできるか不安なままレジデンスのロビーへ。担当の人はいたものの、部屋などの説明もなく宿泊税をとって帰る。チェックアウトも指定の時間に来なく、30分遅れて来るも鍵だけ引き取って何も言わずに帰る。 ベッドメイクも特になしなので、長期滞在ならまだしも旅行を楽しむには普通にホテルを予約する方が良い。

大きなプールも2箇所あり、子供達は大変楽しく過ごせました。しかしチェックインの方法は改善されるべきです。口コミにもあるように、難ありとのことだったので、メール以外にも、LINEやカカオトークもアプリに入れて連絡を取り合おり、小さな子供が3人いるからスムーズにチェックインしたいことを常々やりとりしていたにもかかわらず、前日から応答なく、当日空港で、移動中はタクシーの運転手さんの携帯からの電話にも、エントランスについても何ら反応なく、途方にくれましま。暑さのため、一時ショッピングモールに避難、やっとメールのほうに回答ありましたが、友達を行かせるからエントランスに来いと。申し訳ないという謝る文化は一切ないようです。 またあらかじめ、デポジットと宿泊税の金額も提示して確認したところ、宿泊税だけで良いという回答に、空港での両替を間に合う分だけ用意していったにもかかわらず、部屋に案内されてからデポジット必要と言われ、これは私の回答ではないからと、部屋担当の方と一悶着ありましたが、LINEやメール内容を確認し、あなたの責任ではないけど、御社の責任でしょと話すと、じゃあいらないですとなりました。 チェックインだけはなんとかしてほしい。 例えば、ショッピングモールの指定したところで、暑さしのいでお待ちいただければ、お迎えに参りますとか。 3人の子供を連れ、この先8日間の宿泊がナイ⁈と思うと焦りと困惑で初日からかなりしんどかったです。 部屋担当方とは、LINEアプリで、毎日タオルを何枚取り替えてください。水や洗剤を補充してくださいとやりとりしました。こちらはきちんと必ずやっていただくました。 部屋掃除、ゴミ回収、ベッドメイキング毎日もしてくれます。 プールはメンテナンスをしていると使用できない時間もありますが、2箇所あるので、どちらかは使えるようにしてくれていました。プールサイドでは食事は禁止、しかし少し離れたスノコ状の屋根付きの場所はモールや近所でテイクアウトしてきたご飯を食べてもオーケーです。 プールに入りながらコタキナバル空港から離陸した飛行機を間近で見上げられるのは、飛行機ファンでなくても楽しめると思います。プールサイドの遊具公園も充実していて、子供達はとても楽しんでいました。 チェックアウトは夜だったため、鍵をそのままリビングテーブルに置いていくことをチェックイン時に約束したのでスムーズでした。 とにかくチェックインの方法なんとかしていただきたい。これがクリアになればリピート価値ありです。

最大の関門はフロントです。連絡が取れないと決して開くことはないでしょう。 また、周辺の道からは異臭がします。 ただし、フロントを抜ければ、快適な部屋とプールなどが楽しめます。無料のウォーターサービスとタオル交換もあります。

The worst hotel I can not contact at all when I need it. Check-in was also difficult. People are not deployed at reception. It has only two spoons as a condominium. It is a lazy hotel. I will never stay.

Location was perfect for our stay. Information sent was perfect about obtaining the key and check in. Bathroom was smelly and toilet was leaking. Needed more bowls in the kitchen as well as a tea towel for wiping up.

This place has horrible maintenance, the air condition seems to be a waterfall after only turning them on for half an hour, there is no lock available for the glass door, just literally anyone that comes from the balcony from the other side could go into the apartment, while sleeping or while you are out, I get it will not be an issue if it’s higher up but this property is on the 4th floor, literally everything is broken, the sofa, tiles, switch panel, there is water marks and mold with yellow patch literally just right in front of the entrance door, just an fyi, if u booked the 3 bedroom with sea view just do yourself a favour and cancel them before you get further disappointment

The location is great, surrounded by many restaurants and food courts. And close to Gaya Street and Chinatown. However, the bathroom smells from sewage drain, also, there’s a leak under the floor board because after shower, water seeping out from other wall in the bathroom. Walls are dirty with dead bugs marking. Gnats are found on counter and floor in bathroom, it’s a mess! Also, it’s quite noisy with airplanes flying over in all hours.

It was OK for one night. I would not like to spend a week there. The staff are very helpful though.

the parking area is a bit scary and the elevator to the parking area is a nightmare because there’s only one lift and the wait could be long. self check in might be troublesome as the staff dont really give you complete information

Booked 2 bedrooms for 4 persons with sea view but given a city facing room instead. We arrived after 9pm then we had to go to their office in another building with our luggages to pick up the keys in a locker. Then we had to drag our golf bags across the road to the apartment. Hotels.com advised me to contact the property management at least 72 hours before arriving with the number given. I only managed to get hold of the person after several attempts. When I finally got an answer the person answering was not happy as he was having his dinner. I only managed to get a message in the morning of our stay with all the details of the check in procedure. The most annoying part was that I was told to deposit 200RM through bank transfer. I told him I have to Malaysian bank account. Then I was asked to put cash into the locker when we pick up the keys. I would never stay here again. Ever!

A terrible property in a excellent location. They should do more to upgrade the property not as below——- Molded bathrooms Stinky towels Broken AC and fans Broken door key Filthy furnitures

방 크기만 크지 위생 엄망 입니다. 관리자도 시간을 십오분이나 늦고 미안하다는 말 없습니다. 바퀴벌레가 휙..

간단하게 잔다고해도 비추 완전비추. 지저분하고 기다림 많고

If you want a big room, S&S is a good start. For a fairly small amount of money, the room is spacious. The shopping mall downstairs is ok for lunch and dinner but even Starbucks doesn’t open until 10am. So no breakfast near. That’s all that’s good. Check in: unless you have internet connection, you’re stuffed. There’s no information on where to go, where to park or how to find the office. The deposit had to be in cash despite saying credit card on Hotels.com. The swimming pool was closed for maintenance. No explanation. The gym is residents only. The room was disgustingly unclean. Mould on doors. Ants all over the bed. Scuffed paintwork. Hairs in the shower head. I complained and was told they were fully booked so couldn’t clean properly?! I pointed out four other rooms available. They cleaned. A bit. More ants arrived. This time flying ones all over the bed. Even the curtains had disgusting brown stains and a rip in wallpaper had been hidden by a badly hung picture. Two person room, self catering. In the kitchen: one bowl. One glass. I complained. They removed the bowl all together. Put in a second glass. There are so many options in KK. I’d avoid this one.

일단 비추 사전 전화고 톡으로연락해야함 (전번저장하면 톡 뜸) 이마고몰 구역 e 1.총 각각2일사용 2.야간시간대 근무자는 시간을 잘지킴.사전에 톡으로 움직이는 시간을 말하면 잘옴 3.오전 체크인.체크아웃은 시간을 안지킴 .2시체크인 안된다하고 2시30붅부터ㅈ가능하다고 하고 30분-1시간 늦음. 4.200링킷 디파짓받음ㅡ받을이유 없을것같은데 왜받는지 5.먼지 만고 주방용품은 검은때 있고 싱크대서랍에 머리카락 .냉비는 탄흔적 그대로 검은때 붙어있음. 6.체크인 시간 늦게와 마시지 예약 캔슬함. 7.이런 상황 의 첨 이용함. 잠칸이라도 쉬는것도 비추. 정식호텔 이용 권함 갈은이마고몰 다른 사이트를 이용한곳은 c동이였는데 완전 강추 디파짓도없고 . 이사이트는 서민 일반콘도 라인따라 틀리다 꼭 참고

쇼핑몰과 함께 있어서 좋았습니다. 허나 입구에 따라 편의가 다르며, 친한사이가 아니면 불편할 수 있습니다.

No access to gym, wall outside apt.dirty had to direct staff to clean, shower had some cracked tiles, dirty curtains, sliding door to balcony lock not working- secuity risk, no safe deposit box in suite, no card access to office level on floor 3 had to call & staff not responding to call or text, no cutlery minimal dishes/pots/pans, wall paper by bed missing-sort of covered by mounted picture, no english TV channels, poor soundproofing constantly hearing elevator ring/beep and suite on flight path of airport Great location, good price, helpful staff when able to speak with

깔끔한듯하면서 침구류가 재사용느낌이 있었습니다. 그리고 물 수압이 약하고 변기물이 잘 안내려갔습니다. 이를 제외하곤 괜찮앗습니다

장점 : 공항과 가까우며 시내 곳곳을 걸어다닐 수 있는 곳. 쇼핑몰 위에 있어서 쇼핑하고 식당에 가는 것 식료품 사는 것 등 편리. 수영장이 있어서 가족들과 함께 하기에도 좋음. 차를 렌트할 경우 무료 주차 가능함 단점 : 체크인 할때도 30분 기다리게 하더니 체크아웃 할 때도 5분 기다리게 하고 매사에 많이 기다리게 만듬. 화장실과 작은방에서 시궁창 냄새가 나는데 환기를 할 수가 없음. 거실에서 베란다 창문을 열면 시궁창 냄새가 들어옴(밖에 바다로 흐르는 물이 많이 오염된 개울이 있음) 주방 기구가 아주 열악함(냄비 후라이팬 등이 오래된 것이고 성능이 시원치 않은 것만 있음. 형식적으로 갖추어 놓음) 청소를 매일해달라고 부탁했는데 3일만에 한번 해줌) 지인에게 부탁해서 이마고몰에 있는 똑같은 숙소에서 3일간 묵었는데 그곳은 단점이 하나도 없었음.

첫날 밤늦게 도착해서 직원을 만나기가 상당히 어려웠음. 공항에서 유심칩 구하면 카톡으로 먼저 연락을 하고 오는게 좋음.