ワーク＆トラベル - ヴァレッタアパート

Overall, there are several significant issues to consider, especially around security, billing transparency, and arrival logistics, although the property does benefit from a good location and strong potential if managed properly. The most serious concern is security. The building’s front door never locked properly and was consistently open, to the point where no code was required to enter. Billing is also an issue. Guests must pay taxes, cleaning, and extras through a separate link before arrival, but no proper receipt is provided. The amount charged did not seem to align with expected exchange rates. I had to press for a receipt and was given a partial refund without any way to validate the charges, and I still have not received a usable receipt. The total still seems high and there has been no meaningful response to clarify this, even after Expedia follow-up. Arrival was confusing. The address is buried in attachments, with conflicting versions provided, making the entrance difficult to locate. The shuttle service was unreliable. Despite booking one month in advance and reconfirming days before, no driver arrived. After waiting 30 minutes, I had to follow up and was then asked to search the airport for a license plate, which is not reasonable. It is also not truly door-to-door. Cleaning does not match the amount charged. There was dust, unclean bins, pigeon feathers, and crushed flies, and only one sponge and tea towel were provided for the kitchen.

Great location for all amenities. Nice and clean property. Great communication

It was a good stay just the check in was pretty rough as they sent me a link that was to the wrong address and the hotels.com website had it at a location around the corner. Apparently they have two properties next to each other. The wifi was terrible always cutting out which made it hard tk do work. Outside of those two thing it was a good stay. Good location and great views from the terrace.

L’appartamento non è risultato idoneo ad ospitare 3 persone, il divano letto era inutilizzabile per via di un materasso bassissimo e con le molle che si sentivano al tatto. Uno di noi ha dormito per 6 netti sul divano chiuso, ma peggio è stato l’atteggiamento dell’host che, contattato per risolvere il problema (avevamo chiesto almeno un topper) ha risposto di non avere altri materassi e, come se ciò fosse un rimedio, ci ha suggerito alcuni posti da visitare sull’isola. Ci siamo decisamente sentiti presi in giro soprattutto perché, dopo il reclamo su Expedia, ci hanno negato un rimborso. Inoltre la pulizia lasciava a desiderare, il pavimento era polveroso con ciuffi di polvere e capelli diffusi e sull’armadio e le pareti della camera da letto erano disseminate zanzare morte spiaccicate…

I will start with the pros.. this was a very cute property. I have Maltese heritage and have always wanted to stay at a place with the traditional Maltese balcony and the Maltese tiles so this hit the nail on the head. Check in was medium easy as well which was ok. Very walkable with lots to do around the condo from restaurants to shopping to local attractions. A/c works great as well. Coffee machine didn’t work and they came the same day to replace. Cons -when we arrived we were about 30-40 minutes before the 3pm check in so we emailed about getting in to the unit. They gave us pretty well a hard no which was kind of a piss off considering we were sitting in the stairs and the cleaners were completely finished and nobody entered or left the unit during that time. Just seems a little rude in my books not to be accommodating -bed was very uncomfortable -floors were pretty dirty and as if they didn’t get swept -walls had bugs squashed on them in multiple spots -seems like an abandoned building across from the balcony with a pigeon problem -lots of stairs so pack light -after the first day there the front door to the building was becoming very frustrating and the lock wouldn’t work properly it would literally take 10 tries to get into the building. -no full sized mirror in the unit.. for the ladies I know this would be an issue as it was for my wife - the locks to each unit are not secure. Another person in the building showed how easily they can be opened Just be mindful