シアン カンクン リゾート & スパ

乾季であれば、素晴らしかったのではと思います。妻は気に入っていました。近くにスーパーマーケットがあり、便利です。

ホテル従業員がとても親切でした。コンビニも近くて便利です。ただエアコンが寒くて風邪をひきました。

The room is very nice and clean, great ocean view from jacuzzi. It's quiet area, and because of the size of the hotel, not too crowded on the private beach.

Tengo mucho tiempo reservando con Hoteles.com y me sorprendió de verdad que este en su gama de hoteles. Nada de mantenimiento el personal ni idea tenia de nada, llego y me dicen que está cancelada una de las habitaciones y en recepción no tuvieron la delicadeza de buscar bien hasta que me moleste. El hotel en general es deplorable para lo que ofrecen no se confíen en las foros sucio, nada de mantenimiento los baños en súper mal estado Jamás regresaría y no lo recomiendo fuimos 8 personas y querían salir corriendo

Bien

the property was nice a it has a gorgeous pool and has a private beach; however the property needs to be repainted, elevator’s flooring needs to be fixed, facilities in rooms such as faucets, showers need to be replaced as they are old and rusty; workers are very polite and helpful especially alberto and edwin in the dining area.

We booked a room with jacuzzi, facing the ocean and infinity pool. The place was clean, the staff was friendly, jacuzzi had hot water, the food in the restaurant was great as well.

The place was beautiful

Very good

Clean, quiet, beautiful location

Even been physically threatened by staff? If not and you feel you are missing out, stay at the Cyan Cancun "resort and spa" They have some ridiculous policy of having to check the room before you can check out? I told them I was running late for an international flight and they had 4 minutes until my uber showed up and I started walking out. They had a security guy follow me out saying I couldn't leave yet. I told them I was leaving as soon as my ride arrived, then they brought in a second security guy trying to block my exit. Essentially trying to threaten me physically if I left. again told them they now had 3 minutes to check the room and essentially begged them to physically touch me. I've never stayed at a place that has this policy that they must check the room before I'm allowed to leave. I left my room cleaner than it was when I checked in (not terribly difficult to acheive) and they had my card on file so I wasn't worried about them checking the room, but why? this is NOT a policy I've ever encountered. Don't let the pictures fool you, the pool is nice but the rest of the hotel is an absolute dump. Disgusting and dirty and the food at their "restaurant" was completely inedible. To call itself a resort is laughable. I'll never stay there again and I'll make sure to send this review on every site I can. I travel to resorts all over the world and this was a motel at-best. But facilities aside, for their staff to threaten me if I left before rm inspection?

Good hotel. The bed was great. All my concerns were taking care of.

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Desde que llegue hasta el dia que salimos estuvo exelente A excepcion de un modulo que esta a un lado de recepcion (que nada tiene que ver con el Hotel) te ofrecen paquetes por un precio y luego te cobran otro mas alto a tu tarjeta de credito y luego no quieren honrar el precio original. si vas agarrar un tour estas personas no son nada recomendables. respecto al hotel en si, son todos muy amables especialmente Brenda en recepcion y Guillermo el Bell boy. durante nuestra estancia todos los dias iva el personal de limpieza a limpiar el cuarto y cambiar sabanas. esta a pasos de la playa con excelente vista al mar.

Nice property

Save yourself the headache and disappointment- Do NOT GO TO CYAN!!! Staff speaks NO english - tried giving me a 2 bed room facing trash parking lot and street when I paid for king bed ocean view with balcony- poolside bar completely empty - no service for pool area - my room smelled of sewage and mildew - staff has horrible attitude. I had multiple activities of which they came to my room to notify me - but when it was time to go back to airport my transport arrive and they made absolutely no attempt to notify me - I’d rather stay in a hostel then this nasty empty desolate needs renovation real bad …air conditioning hit or miss in room …it was just an overall horrible experience

Excelente ubicacion muy seguro y agradable hotel

The location is good, the pool is very nice, the room is large and pleasant, only the shower had cold water.

fallaba el internet fallaba la television el agua de la alberca muy fria la comida no era buena

NO VELVERIA NUNCA, ME FUI ANTES