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Beautiful hotel with great friendly vibes from hotel and Chai onsite restaurant. Great place to enjoy the day or evening in Guadalajara.

I’ve stayed at this hotel several times since march and I enjoy it very much. It’s located in a central location and the staff is very friendly.

El lugar es muy bonito, la decoración hermosa, el personal muy atento. Solo hay que poner un poco más de atención en la limpieza.

Me gusta la cercanía que tiene de ciertos museos como el museo de Ripley o el museo del convento, está cerca de bares y su restaurante chai riquísimo.

Great location in the heart of Centro. Easily walkable. Lots to do nearby.

Every thing was great

Excelente servicio

It's was nice something different the employees were amazing

Great location very central. The rooms have little balconies they're very convenient for fresh air.

I love the uniqueness of this hotel. Every room is different and with its own theme. This time around I stayed with my family and everything was great. Can’t wait to come back and stay here again!

Buenísimo para relajarte

The hotel is located in the heart of downtown Guadalajara, and it’s a great deal for the price. I had a wonderful time until I returned from a night out. It was dark, and all the doors were locked. I had to call the hotel, and the night guard/receptionist was not very helpful. I left my keys at the desk when I went out, and he asked me a bunch of questions, but not the right ones. I gave him my room number, my ID, and my reservation on my phone, but he still gave me a hard time. I just wanted to go to my room. He kept telling me I was in the wrong room and had me standing there at 3 a.m. Finally, he gave me a key, but it was the wrong one. I had to go back downstairs to get the right key. The hotel is great, but the night guard made the whole experience a bit unpleasant. I will stay here again because it’s a beautiful hotel, but hope that part of my experience doesn’t happen again.

En recepción no había personal que te pudiera atender o resolver dudas. El hotel es muy ruidoso, por el restaurante que está abajo y por las calles aledañas. La regadera no funciona bien. En la noche el parque que está pegado se siente peligroso.

Very loud. I was placed in room Carrington that was so loud, I could not sleep from the road work.

Lugar excepcional con un concepto tradicional, muy recomendable!

El hotel bueno mi habitación no servía el aire Para descansa los cuartos interiores Lo Demás todo ol

Hay mucho ruido debido al restaurante que se encuentra en la parte de abajo de hotel ( desde muy temprano)

Los lavabos no funcionan, la caja de seguridad nunca la destrabaron y en la habitación habia cabellos muy sucia. Y nadie se hizo responsable

El área es muy sucia la limpieza en general deja mucho que desear área de recepción y restaurante sucia y desordenada y la han con área de oportunidad muchos cabellos en el piso en general nada limpia, el hotel es bonito si se enfocarán en la limpieza sería mucho mejor

Hot water and internet was coming in and out all time . Shower head was not working properly , no air conditioning. There was a gap on the door on the shower