ホステル・オリックス・トゥルム

Excelente servicio y atención, los chicos son personas muy preparadas y educadas para observar y conservar a sus huéspedes seguros.

La atención fue muy buena, todos amables y la locación es perfecta para andar a pie o bici.

The staff at Oryx Hostel were very friendly and helpful. They offer great activities around Tulum everyday and you can rent bikes for an affordable price. It is also easy to get around town by foot or with collectivo. The pool was clean and refreshing, and the common outdoor space was enjoyable and peaceful. The breakfast was fruit and toast, and the kitchen was spacious and clean. My partner and I had a private bedroom (#7) and it was good, but having some hooks on the walls to hang stuff and more accessible surfaces to put down things would have been appreciated. The bathrooms could also use a bit of work (hangers on wall for towels, better shower heads and water pressure). We were supposed to stay 5 nights but ended up staying 3 because we couldn’t sleep at night. There was very loud music happening in the area until 3-4am every night. I don’t know if we just got bad luck or if this is a normal occurrence in this area, but due to the open nature of the rooms, there is nothing to filter out the sound. We ended up having to find another accomodation for our remaining nights, and we could not get refunded because we booked through Expedia. The staff accomodated us with free bikes for a day. Overall, it felt a bit pricey for what it is, considering we found a much nicer place in La Veleta for the same price (15mins walk from Oryx Hostel). I would recommend this place if you’re backpacking and looking for group activities and to be in a very central location.

Terrible staff and living condition.